Smart Home Consultant

Position Overview

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT’s 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT’s residential customers.

A day in the life of a Smart Home Consultant looks like this :

• Build relationships between new customers and the ADT brand and product portfolio
• Complete in-home consultation and assessment
• Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices
• Complete customer onboarding and education of key products and services
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers
• This role involves providing solutions by visiting customers at their homes or businesses

Training Program :

ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.

Job Requirements

When you commit to ADT —we commit to you. Our employees receive a comprehensive, full benefits package that includes :