Sales Operations Coordinator

Excell Marketing LCDes Moines, IA, US

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Job Description

JOB SUMMARY : The Sales Operations Coordinator is responsible for internal coordination between the sales department and warehouse teams on all aspects of order fulfillment. This person will need to work with each department to ensure proper documentation and information exchange is accurate and processed accordingly. They will need to understand product demand and flow and ensure that all customer requests are met in a timely manner. They will need to assist in resolving any issues in order to meet customer needs.

JOB REQUIREMENTS :

Strong experience using Microsoft Office Products (Excel Word, Outlook)
Advanced Microsoft Excel skills preferred
Strong critical thinking and analytical skills
Exceptional communication skills
Strong problem-solving skills to include the ability to forecast problems and identify possible solutions
Understanding of products, distribution process, and plan-o-grams

BENEFITS OF WORKING AT EXCELL

Competitive pay : $22.00-23.00 / hour depending on experience.

Paid Time Off / Sick Pay

Health Benefits : Medical, Dental, Vision and Life Insurance packages available

50% Employee Discount on products (limitations and restrictions apply)

401(k) with company match

Profit-sharing programs

Exciting work environment

ESSENTIAL JOB FUNCTIONS : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions :

Works with the sales team to understand product demand, flow, special case pack and packaging requirements by customer.

Responsible for working with the warehouse and distributions teams to make sure customer orders are filled in a timely and accurate manner.

Collaborates between both the Sales and Warehouse teams to resolve issues to meet customers’ needs.

Responsible for all aspects of sales operations for assigned accounts.

Will complete New Customer setup duties within internal systems.

Will ensure new products / items are entered and set up in internal systems correctly.

Receive and process purchase orders and rework orders as needed.

Attend weekly meetings and other duties as assigned by management.

OTHER DUTIES : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

Ability to effectively communicate, both orally and in writing throughout all levels of the organization and external customers and vendors.

Ability to remain professional and maintain a pleasant demeanor in dealing with all of the requirements of the position.

Strong organizational skills and attention to detail.

ENVIRONMENTAL AND PHYSICAL ACTIVITY REQUIREMENTS : The daily responsibilities of this position constantly require effective talking, hearing, sitting, walking and standing functions. The position also requires frequent repetitive motion activities. Must be able to read print and computer-based materials and to do so with consistent accuracy. Most of these functions require light physical exertion and are conducted in a temperature-controlled environment with occasional exposure to hot and cold temperatures.

INTELLECTUAL / EMOTIONAL REQUIREMENTS : The occupant of this position must be a problem solver and independent thinker and be able to perform the responsibilities of the position well under pressure. The position requires critical thinking and strategic planning skills. The position requires adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure. This position requires the ability to manage a number of projects at one time and may be interrupted frequently to meet the needs and requests of others. It also requires adaptability to fluctuate between priorities on a daily basis while being responsive to needs as they arise.

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Sales Coordinator • Des Moines, IA, US