Retail Operations Manager

Retail Operations Manager

Job Locations

US-AZ-Phoenix | US-AZ-Tempe | US-AZ-Glendale | US-AZ-Mesa

Primary Posting Location : City

Phoenix

Primary Posting Location : State / Province

AZ

Primary Posting Location : Postal Code

85001

Primary Posting Location : Country

US

Requisition ID

2025-437366

Position Type

Full Time

Category

Field Operations / Field Management

Minimum

USD $55,000.00 / Yr.

Maximum

USD $62,000.00 / Yr.

Summary

Retail Operations Manager (ROM)

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Manager (ROM) to be primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee a specific segment of clients and / or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients & Customers through the management of retail store coverage, set / project coverage, executing objectives set forth by Clients, Retailers and / or Business Development Managers and related retail leadership.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer :

Full-Time Benefits (Medical, Dental, Vision, Life)

• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities :

Qualifications :

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Retail Operations Manager is primarily responsible for leading and developing an assigned Retail Selling and Merchandising organization. The ROM will oversee specific segment of clients and / or retailers within an assigned geography. They are responsible for representing the Company and their designated Clients & Customers through the management of retail store coverage, set / project coverage, executing objectives set forth by Clients, Retailers and / or Business Development Managers and related retail leadership.

Essential Job Duties and Responsibilitie

Operational Excellence

Strategic Leadership

Client / Retailer Partnership Management

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and / or Driving Requirements

Travel and Driving are essential duties and function of this job

Travel up to Up to 80%

Minimum Qualifications

Education Level : (Required) High School Diploma or GED or equivalent experience

(Preferred) Bachelor's Degree

Field of Study / Area of Experience : Marketing or Business Management

5+ years of retail experience with associate management

Skills, Knowledge and Abilities

Customer and client management

Environmental & Physical Requirements

Field / Administrative Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities : engage in considerable physical activity, ability to lift and / or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and / or cooking is essential.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position / department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

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