Talent.com
serp_jobs.error_messages.no_longer_accepting
Field Operations Supervisor

Field Operations Supervisor

Altice USAPlano, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Field Operations Supervisor

We are seeking a dynamic and experienced Supervisor of B2C Field Operations to oversee and assist our internal and external workforce responsible for delivering telecommunications services to our Optimum Communities. The ideal candidate will have a proven track record of strategic leadership, operational excellence, and team leadership within the telecommunications industry.

Responsibilities include :

  • Lead and manage a diverse team of field operations professionals, including business partners, technicians, and support staff.
  • Ensure compliance with industry regulations and company policies, including safety standards and quality assurance.
  • Assist in creating project scopes for various Managed Wi-Fi projects and validating work that has been completed and invoiced.
  • Provide on-site support / coordination as needed, for Managed Wi-Fi installations and service calls.
  • Ability to travel if needed to support installation projects.
  • Collaborate with cross-functional teams to ensure seamless delivery of services to business customers, including sales, customer support, and network operations.

Qualifications include :

  • Bachelor's degree in business, telecommunications, engineering, or related field; MBA preferred.
  • 4+ years of progressive experience in telecommunications, with at least 2 years in a leadership role.
  • Proven track record of driving results and achieving targets in a B2C or B2B environment.
  • Strong leadership and management skills, with the ability to inspire and motivate teams.
  • Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
  • Strategic thinker with the ability to develop and execute business plans.
  • Knowledge of telecommunications networks, technologies, and industry trends.
  • Experience managing budgets and financial performance.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to change.

    • At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

    serp_jobs.job_alerts.create_a_job

    Field Supervisor • Plano, TX, US