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Glazier / Installer Helper / Apprentice

Glazier / Installer Helper / Apprentice

The Glass GuruPlano, TX, US
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Glazier / Installer - Helper / Apprentice

The Glazier / Installer - Helper / Apprentice position is the primary product fulfillment position in the company. Glaziers / Installers Helpers are charged with assisting the Glazier in delivering the customer experience in the home as part of the final fulfillment (installation) process.

Responsibilities include :

  • This is an entry-level position helping the Glazier complete the jobs at hand. Take direction from the Glazier.
  • Load required job materials to installation vehicle(s), including redundant materials, tools, job folder / paperwork, safety equipment, etc.
  • Communicate to office AND customer if we'll be late for scheduled installation appointment.
  • Assist the Glazier with installing all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site.
  • If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer's satisfaction at a later date.
  • Take care of the customer's home / business, ensuring we leave it cleaner than when we found it... use booties, etc.
  • This is an Apprentice position with the potential to become a full-time Glazier.

Qualifications and educational requirements include :

  • No residential glass installation experience necessary, but preferred. Will train on the job.
  • HS Diploma or equivalent.
  • All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record.
  • Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted.

    • Preferred Skills include :

  • Residential glass replacement including single / double pane window glass, cabinet glass, in glass pet doors, etc.
  • Residential window / door installation including new construction and retrofit.
  • Window / door maintenance, weatherization, and repair.
  • Effective troubleshooting skills.
  • Excellent verbal / written communications skills.
  • Microsoft Office proficient (Word, Excel) preferred.
  • Hardworking, motivated, with excellent organizational and time-management skills.
  • Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

    • Compensation : $10 - $14 per hour depending on experience.

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    Helperapprentice • Plano, TX, US