Job Description
COMPANY MISSION STATEMENT : Our mission is to make life actually better for our own people, funded by doing the same for our guests.
CORE VALUES :
- Embrace Memories : Celebrate good times and keep it classic!
- Never Settle : When faced with the opportunity to do work, never settle for anything but great and detailed work.
- Always Safe : Our recreation comes with risks, but we are never negligent to hazards or unsafe conditions.
- Make Experiences Affordable : Always find a better way for guests and the company to make every experience more affordable.
- Obsess Over Our People : We are nothing without our people our staff and guests.
- Rush to Serve Well : When we see guests waiting in line, we rush. When we see a team member struggling, we rush.
PURPOSE OF THE POSITION : We are hiring a Guest Experience Intern on behalf of our parent company, which oversees the following brands : Classic Fun Center (Orem), Ritz Magic Wheels, Ritz Eats & Sweets, RollCall, The Alley, East End Skating, and Infly.co. For this position, we are looking for someone who is versatile and willing to do many types of work. They will participate in a variety of projects to analyze sales & data, and create dashboards. These projects will vary in scope and there will be plenty of opportunity to gain new skills.
KEY RESPONSIBILITIES :
Connect and clean data from POS, ticketing, & staffing systemsBuild dashboards (attendance, labor, COGS, arcade KPIs) with weekly rollupsRun A / B tests on offersProduce post-event reviews with insights and next-action recommendationsModel true profit per session and share findingsContribute to other HQ projectsRequirements
Desire to be a part of a start-up or growing small businessWilling to challenge existing ideas and methodsCreative problem solverStrong writing, analytical, and communication skillsUnderstanding of project management and executionEnjoys researchExperience in coding, analytics software, or building live dashboardsBenefits
Free food and drinksFree access to our entertainment offerings for you and your familyPartial-remote work optionsSuper flexible scheduleNo redundancy - make a huge impact right awayHQ partiesCOMPENSATION : $16-18+ / HR (DOE)