Collections Specialist

Description We are looking for a motivated and detail-oriented Collections Specialist to join our client's team in San Antonio, Texas on a contract basis. In this role, you will focus on Business-to-Business (B2B) collections, leveraging your expertise with ComputerEase and Microsoft Excel to ensure timely payments and accurate account management. This position is ideal for professionals who thrive in fast-paced environments and are dedicated to maintaining strong client relationships while achieving collection targets.

Responsibilities :

• Manage a portfolio of B2B accounts, ensuring timely and effective collection of outstanding balances.
• Reconcile accounts by investigating discrepancies and documenting payment arrangements within ComputerEase.
• Track and record collection activities, creating detailed reports using Microsoft Excel to monitor account statuses.
• Collaborate with internal teams, including Accounts Receivable and Sales, to address unresolved payment issues and discrepancies.
• Identify and recommend process improvements to enhance the efficiency of collection workflows.
• Ensure compliance with company policies and industry standards while safeguarding sensitive financial information.
• Communicate professionally with clients to resolve payment issues and maintain positive working relationships.
• Monitor payment trends and analyze data to propose effective resolutions for overdue accounts.
• Escalate complex collection cases to appropriate departments for further resolution when necessary. Requirements - Minimum of 2 years of experience in a B2B credit or collections role.
• Proficiency in ComputerEase software and advanced Microsoft Excel skills, including formulas and pivot tables.
• Strong written and verbal communication abilities for clear and effective client interactions.
• Analytical skills to identify account discrepancies and propose actionable solutions.
• Exceptional organizational skills to manage multiple accounts and meet deadlines efficiently.
• Ability to handle challenging conversations with tact and attention to detail.
• Familiarity with basic accounting principles is preferred.
• Experience in industries such as construction or engineering is a plus.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https : / / www.roberthalf.com / us / en / mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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