Property Claims Assistant

Job Description

This position would report directly to one of the Property Claims Managers. The Property Claims Assistant's primary responsibility is to provide overall administrative assistance to the entire Property Claims team, which includes, but is not limited to, the following :

What you will do for C&F :

• Place all necessary information our Claims Document Database on every new Property claim
• Send Acknowledgment Letters on all new claims
• Process payment request forms on behalf of adjusters
• Send copy of claim file to Counsel when requested by adjuster
• Send coverage position letters when requested by adjuster
• Complete ISO search and drop into Claims Document Database
• Complete Legal X form when counsel is assigned to a claim
• Close out Legal X entries when claim file is closed or when requested by adjuster
• Communicate basic claim status to brokers
• Download files into Claims Document Database
• Follow up with adjusters and managers on Checklist items
• Set up Encircle
• Request police / fire reports
• Request weather / hail / lightning reports
• Draft any other letters requested by adjuster
• Follow up with Insured and / or Public Adjuster for items requested and not received, including Proofs of Loss
• Complete subrogation initiation form
• Other duties as required and approved by the Claims Manager and SVP
• Communicate effectively to ensure all transactions are accurate
• Pay careful attention to detail
• Demonstrate a genuine interest in the company
• Establish effective organization and prioritization skills to maximize productivity
• Provide excellent customer service
• Anticipate and identify problems and recommend ways to improve team efficiency and overall customer satisfaction
• Keep management informed verbally and in writing of activities and problems within assigned area of responsibility; and, refer matters beyond limits of authority to manager for direction
• This position will not have any financial authority or direct access to any financial systems

What you will bring to C&F

What C&F will bring to you

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know

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Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $40,700.00 to a maximum of $59,600.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and / or performance-based variable pay programs.