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Customer Service Representative (Remote)
Customer Service Representative (Remote)Staffmark Group • Austin, TX, United States
Customer Service Representative (Remote)

Customer Service Representative (Remote)

Staffmark Group • Austin, TX, United States
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Ready to kickstart an exciting career journey as a Customer Service Representative in Austin, TX with Staffmark?

Join our dynamic team and let us support your skill development while offering a unique benefit that sets us apart. Apply today to seize this opportunity!

Pay : $12 per hour

Schedule : Our operations run 24 / 7, so flexibility is essential. Monthly shift bids are performance-based.

Responsibilities :

  • Handle customer complaints and provide appropriate solutions
  • Follow up to ensure the resolution of any customer issues
  • Proficiency in email platforms (Outlook) and customer support software
  • Understanding of gaming platforms, including consoles, PCs, and mobile devices
  • Familiarity with common gaming issues and troubleshooting techniques
  • Excellent communication skills
  • Demonstrated empathy and patience
  • Ability to work collaboratively in a team-oriented environment

Employee Benefits :

  • Weekly pay every Friday via direct deposit or pay card + Earned wage access
  • Access to a dedicated local team committed to your success
  • Employee discounts and referral bonus potential
  • Comprehensive medical, dental, vision, and 401k options tailored to your needs
  • PTO and holiday pay after one year of employment

  • Career advancement opportunities
  • Requirements :

  • 1+ years of call center experience
  • Strong customer service and communication skills
  • Proficiency with email platforms (Outlook) and email customer support software
  • Familiar with gaming platforms (including consoles, PCs, and mobile devices), common gaming issues, and troubleshooting techniques
  • Apply Today

    With Staffmark's unwavering support, we'll help you find the perfect opportunity to advance your career. Click 'Apply Now' and let's work together to uncover your next career move. We're excited to connect with you!

    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Us

    At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

    Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees / Contractors at https : / / smgroupna.com / privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message / data rates may apply. Reply STOP to cancel or HELP for help.

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    Customer Service Representative Remote • Austin, TX, United States

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