Dental Front Office Assistant

Position Summary :

, a thriving practice in McKinney, TX, is looking for a Business Assistant to join our team! At , we believe that our culture is what makes our practice unique. Our practice vision is simple; "We make people's lives better". We do what we can each day to live up to this. Not just for our patients, but for each other. We want to add a Business Assistant to our growing family. Our ideal candidate will be invested and dedicated to delivering the highest quality of care to our patients, have experience with sales, Dentrix, presenting treatment plans,comfortable making payment arrangements, and be a team player.

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards : and America’s Greatest Workplaces for Diversity in . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

Minimum Qualifications

Preferred Experience

Physical Requirements :