Call Center Representative

Job Description

Job Description

Call Center Representative

Brooklyn, NY (On-site)

20–$23 / hour

Choose from 5 shifts :

1. M-F 8 : 30-5 : 00

2. M-F 10 : 00-7 : 00

3. Sunday- Thursday 10 : -7. : 00

4. Monday- Thursday 2 : 00 - 9 : 00

5. Sundays 10 : 00-6 : 00

Position Overview : We are seeking four Call Center Representatives to join our scheduling and support team. This is a high-volume, patient-facing role that requires excellent phone etiquette and multitasking ability.

The Ideal Candidate :

Friendly and professional phone presence

Quick thinker who stays calm under pressure

Strong listener and communicator

Key Responsibilities :

Answer incoming calls and schedule appointments

Address patient inquiries and concerns

Route calls appropriately to departments

Document call activity in internal systems

Qualifications and Must-Haves :

Excellent verbal communication and typing skills

Reliable and punctual

Benefits :

Competitive compensation

Health insurance, holidays, and PTO

Stable and supportive workplace

Email resume to : Baila@maiplacement.com