Temp Intake Coordinator

Position Summary : The Intake Coordinator is responsible for conducting intake interviews for clients inquiring about services to secure information and determine the nature and degree of problems and assess needs; tracks and refers all intakes.

Principal Responsibilities :

• Screen clients with presenting problems.
• Conduct over-the-phone and in-home intakes and collect basic information from clients to begin a case file.
• Evaluate client histories.
• Verify client eligibility for services.
• Inform Program Director of emergency and high intensity intakes.
• Enter the data in the data system VIVE
• Confirm start dates of services and schedule changes with vendors and clients.
• Follow up start of home delivered meals services 24-hour call and 15 days follow up calls.
• Follow up on no answer for home delivered meals.
• Assist the case manager to conduct 2 month monitoring calls
• Provide accurate and appropriate information on benefits entitlements during the intake.
• Counsel clients and advocate and intervene on their behalf
• Maintain complete and accurate case records.
• Compile statistics prepare reports and other documentation and disseminate information when necessary.
• Establish and maintain community outreach contacts.
• Perform other duties as required or assigned.

Salary Range : $25 - $27.47 per hour commensurate with experience

Job Competencies & Minimum Qualifications :

Working Conditions / Physical Demand :

Required Experience :

IC

Key Skills

Corporate Risk Management,Electronics,Infection Control,Bakery,ELV,Accident Investigation

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 25 - 27