Position : Staffing Coordinator
Care Experience Manager (CEM)
Join a Company That Puts People First!
Aveanna Healthcare is one of the largest private-duty nursing companies in the nation and is continuing to grow. We’re proud to foster a workplace culture that values diversity, encourages collaboration, and supports our team members at every step.
What Makes Aveanna Different?
Award-Winning Culture
- Recognized in Indeed’s Work Wellbeing Top 100 Companies of 2024
- Named Best Company for Work-Life Balance, Happiest Employees, Best Culture, and Best CEO by Comparably in 2024
Comprehensive Benefits Package
Health, Dental, Vision, and Company-paid Life InsurancePaid Holidays, Vacation Days, and Sick DaysQuarterly Bonus OpportunitiesMileage Reimbursement401(k) Savings Plan with Employer MatchingEmployee Stock Purchase Plan with a 15% DiscountTuition Discounts and Reimbursement Program (conditions apply)Nationwide Presence with Advancement OpportunitiesEmployee Recognition Programs and Relief FundStructured New Hire OrientationEmployee Resource Groups for Community and SupportPosition Details :
Compensation : $40,000.00+ base salary, quarterly bonuses, paid rotating on-call.
Schedule : Monday-Friday, daytime hours Full-time with on-call rotations.
Location : Mesquite, TX
Key Responsibilities of the Care Experience Manager
Coordinate staffing needs and manage caregiver schedules.Organize orientation and training for new caregivers.Manage shift coverage for absences or tardiness.Monitor and address cost containment to ensure efficient case assignments.Evaluate and support staff performance with a positive approach.Provide 24 / 7 on-call support to field staff, patients, and families (on a rotating basis).Occasionally deliver supplies / equipment to homes as needed (mileage reimbursed).Build and maintain strong relationships with caregivers and patients to ensure top-tier service.Demonstrate problem-solving skills, initiative, and sound judgment.Uphold and adhere to company policies and procedures.Qualifications for Success
High School Diploma or equivalent required; College Degree a plus.Proficient in English; bilingual skills are a plus.Healthcare experience is highly preferred.Proficiency in Microsoft Office Suite (Word and Excel).Strong organizational skills, ability to multitask, and thrive in a team environment.Willingness to work an after-hours on-call schedule.Note : As an employer receiving Medicare and Medicaid funds, employees must comply with all health-related requirements in relevant jurisdictions, including vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
