Scheduler

Medical Scheduler

Minivasive Pain and Orthopedics is looking for a full-time Medical Scheduler in Katy Texas. The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly. Essential functions include communicating with all appropriate parties regarding patient and procedure, following up and ensuring all documentation is obtained, verifying if all authorizations have been obtained prior to scheduling procedures, scheduling and / or rescheduling patient follow-ups and procedures, coordinating transportation for our procedure patients if needed, and informing and providing patients with necessary information and instructions prior to procedure date.

Other responsibilities include following up on all canceled or no-show patients, sending prescriptions to pharmacy via fax or email, moving patients through appointments as scheduled, answering telephone and dealing with inquiries, updating patient information into the database, scanning and filing into patient docs on eCW, managing filing and record keeping activities, updating daily logs for all patients office visits, updating daily logs of all patients who have confirmed procedures, submitting information to the verification department for pre-authorization, ensuring completeness and accuracy of patient forms, reporting statistics as required, protecting patient and family privacy rights and maintaining confidentiality of patient records in accordance with policy and procedure and HIPAA requirements, traveling as necessary to other facilities, and other duties as assigned.

Knowledge, skills, and abilities include knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology; strong computer skills with proficiency in Microsoft Office including Outlook, Excel, Word, and eCW; strong attention to detail; ability to work independently; exceptional customer service and phone etiquette; ability to communicate professionally with patients; energetic with a desire to learn and develop new skills; and ability to travel between various locations if needed.

Education and experience required include a high school diploma or GED and one (1) year of experience in a medical office scheduling setting.

Benefits offered include three medical plans, two dental plans, one vision plan, employee assistance program, short and long-term disability insurance, basic and voluntary life with AD&D plan, 401(k) with a 2-year vesting, PTO + holidays.