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Operations Coordinator

Operations Coordinator

Team HornerFort Lauderdale, FL, US
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Job Description

Job Description

Operations Coordinator

COMPANY : StoneHardscapes, LLC

REPORTS TO : Operations Assistant Manager

FLSA : Non-Exempt, Hourly

HOURS : Full-time (7 : 00 AM – 4 : 00 PM)

Position Summary

The Operations Coordinator position serves as the hub that connects our sales and operations team. The position completes day-to-day operations processes summarized below. The ideal candidate will be self-motivated, energetic, possess a high level of initiative and superior organizational skills. This position provides an opportunity for the right candidate to showcase a variety of skills, be a valuable part of our operations team, and a variety of growth opportunities.

Primary Responsibilities

  • Receive and promptly enter sales orders into accounting system
  • Send sales order confirmations to clients and relevant sales team member
  • Post, monitor and update relevant dates on shipment calendars
  • Liaise with clients and business associates to ensure shipment process is expedited
  • Process credit card payments, provide transaction information and reports to Accounting
  • Run assigned weekly and monthly reports
  • Responsible for opening and preparing the office and reception area each morning and maintain the look and feel of the front office area.
  • Greet walk-in customers and business associates in a professional and pleasant manner
  • Answer incoming telephone calls promptly, check voicemail and distribute messages
  • Direct clients and calls to the correct team member for attention
  • Enter new call-in leads into Microsoft Dynamics 365
  • Order and pick up office supplies

Skills & Knowledge

  • Must have superior organizational skills
  • Prior experience within the construction industry is preferred
  • Customer service experience
  • Excellent written and verbal communication
  • Attention to detail required
  • Ability to work in a fast-paced environment and adapt to the changing needs of the department
  • Ability to multi-task
  • Excellent problem-solving and people skills
  • Must be able to work independently and in a team
  • High level of professionalism
  • Proficient in Microsoft Office
  • High level of energy
  • Strong commitment to the Team Horner Value System

    • Education & Training

  • High School Diploma
  • 1 – 3 years of customer service experience preferred
  • 1 – 3 years of construction industry experience preferred
  • Administrative experience

    • Compensation & Benefits

  • Competitive hourly compensation package
  • Participation in the Team Horner Employee Stock Ownership Plan
  • Tuition reimbursement
  • Ongoing industry training
  • Yearly performance and long service awards and events
  • Paid time off : Holiday, Vacation and Personal
  • Health, dental and vision insurance offered
  • Short / Long-Term disability insurance offered
  • 401K and Roth offered
  • Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks, and many other great incentives
  • Merchandise discounts

    • and so much more!

    INDSJ #INDHP

    Monday - Friday; 7 : 00 AM - 4 : 00 PM

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    Operation Coordinator • Fort Lauderdale, FL, US