Online Help Desk Call AgentTexas Furnace LLC • Detroit, Michigan, United States, 48201
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Online Help Desk Call Agent
Texas Furnace LLC • Detroit, Michigan, United States, 48201
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job_description.job_card.job_descriptionHigh school diploma or equivalent Prior experience in a customer service or technical support role Excellent communication and problem-solving skills Ability to work in a fast-paced environment Knowledge of basic computer hardware and software Strong customer service orientation Ability to multitask and prioritize workload Attention to detail Team player with a positive attitude Proficiency in Microsoft Office Suite
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
Help Desk Call Agent Responsibilities :
- Answer incoming customer calls and emails
- Provide technical support and troubleshooting assistance
- Escalate complex issues to the appropriate team members
- Document all customer interactions and resolutions
- Follow up with customers to ensure satisfaction
Help Desk Call Agent Qualifications :
Help Desk Call Agent Skills :
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
The pay range for this role is :
23 - 26 USD per hour(Remote (Detroit, Michigan, US))
PIa9e76bf522b9-30511-38664605
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Help Desk • Detroit, Michigan, United States, 48201
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