Commercial HVAC Coordinator

Triton Mechanical is a leading commercial heating, air conditioning, and refrigeration company dedicated to providing top-tier HVAC solutions to businesses in Upstate New York. We take pride in our high-quality workmanship, commitment to customer satisfaction, and a strong team-oriented work environment.  We are one of the few remaining locally owned family businesses dedicated to our industry.

Position Overview

We are seeking a skilled coordinator with a minimum of three years of experience in the field. The ideal candidate will be responsible for communicating with customers, developing a service schedule, supporting our technicians, and working with other departments. This role requires strong computer literacy, attention to detail, and the ability to work independently or as part of a team.

Key Responsibilities :

• Customer service, including phone and email communications.
• Creating and maintaining a schedule for reactive service, quoted repairs, installations and planned maintenance.
• Support our service technicians and installers.
• Work with supervisors to prioritize field activities, and assign tasks based on skill set.
• Provide excellent customer service and maintain professional relationships with clients

Qualifications & Requirements :

Compensation & Benefits :