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Service BDC Agent - Ira Subaru
Service BDC Agent - Ira SubaruGroup 1 Automotive • Danvers, MA, US
Service BDC Agent - Ira Subaru

Service BDC Agent - Ira Subaru

Group 1 Automotive • Danvers, MA, US
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Ira Subaru is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified  Business Development Center   Agent to our Service team .

In addition to competitive pay we offer our associates the following benefits :

  • Health Insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities :

  • Receive inbound service calls
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of service opportunity leads through networking, cold calling, and referrals
  • Work with service and sales department to increase service traffic
  • Stay up to date on active service specials and ongoing Toyota manufacture recalls
  • Properly inform and advise customers on what to expect with their service appointments
  • Outstanding Customer Service

    • Qualifications :

  • Auto dealership Internet or Business Development Center (BDC) experience is a plus!
  • Superior communication and customer service skills
  • Solid working knowledge of the Internet
  • Maintaining a positive, can-do attitude
  • High School Diploma or equivalent

    • Group 1 Automotive , a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.

    If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

    To learn more about our company, visit .

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    Service Bdc • Danvers, MA, US

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