Chatbot Developer (Pittsburgh)Insight Global • Pittsburgh, PA, US
Chatbot Developer (Pittsburgh)
Insight Global • Pittsburgh, PA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.part_time
- serp_jobs.job_card.temporary
job_description.job_card.job_descriptionExperience in developing and deploying conversational agents using at least one of the following : Five9 Studio 7 (or Inference Studio) OR Genesys Cloud Developer / Architect (for bot flows and integrations) Experience with Conversational AI concepts such as Intent Classification, Entity Recognition, Dialog Management, and leveraging pre-built or custom NLU / NLP engines Design and Development : Design, develop, and maintain conversational flows for voicebots (IVAs) and chatbots primarily within Five9 Studio 7 and Genesys Cloud Developer (Architect) environments. Conversational AI Logic : Implement sophisticated Natural Language Understanding (NLU) and Natural Language Processing (NLP) models to ensure high accuracy in voicebot and chatbot understanding of customer intent and entities. System Integration : Integrate conversational agents with backend enterprise systems, databases, and APIs to fulfill customer requests (e.g., account lookups, transactions). Testing and Optimization : Conduct rigorous testing, performance monitoring, and iterative optimization of bot flows, dialogs, and NLU models to improve containment rates and customer satisfaction. Documentation : Create and maintain comprehensive documentation for all agent flows, technical configurations, and integration points. Collaboration : Work closely with business analysts, UX designers, and contact center operations teams to translate business requirements into effective self-service solutions.
Location : Hybrid - 3x / week onsite in either Pittsburgh or Columbus
Duration : 6 month contract to hire
Pay Rate : $30-35 / hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
Must-Haves :
- Bachelors degree in computer science, mathematics, development, or related
- 3-5 years of experience in contact center IT development :
- inbound / outbound call routing, IVR, omni-channel concepts, and agent desktop applications
- Familiarity with CTI principles and experience integrating conversational platforms with telecommunications infrastructure or CRM systems
- Understanding of voicebot and chatbot design principles
- Experience with Cloud Platforms (AWS or Azure)
Nice-to-Have :
Day-to-Day :
Insight Global is seeking a Chatbot Developer to join an innovative team to design, build, and deploy next-generation Interactive Voice Agents (IVAs) and chatbots using industry-leading contact center platforms. You will be a key player in automating customer service interactions, driving efficiency, and enhancing the overall customer experience.
Key Responsibilities
serp_jobs.job_alerts.create_a_job
Chatbot Developer • Pittsburgh, PA, US
Job_description.internal_linking.related_jobs
We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?.Hope Services is Silicon Valleys leading provider of services to people with development...serp_jobs.internal_linking.show_more
Isabella Street, Pittsburgh, PA, 15212, US.At Howmet Aerospace, we're always in airplane mode! Our global teams are passionate about engineered solutions that advance the world through the aerospac...serp_jobs.internal_linking.show_more
Position Title : Lockbox Application Developer Lead Pittsburgh PA - Two PNC Plaza 620 Liberty Ave Pittsburgh, PA 15222 Provide locations / flexible work by preference : Most Preferred – Pittsburgh •Mana...serp_jobs.internal_linking.show_more
Medpro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Wexford, PA.Shift : 5x8 hr days Start Date : 12 / 22 / 2025 Duration : 13 weeks Pay : $2977 / Week.Joint Co...serp_jobs.internal_linking.show_more
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Pittsburgh, Connecticut!.Now Hiring : Allied Healthcare CT - Pittsburgh, PA.
Contact us for Pay Information.Ac...serp_jobs.internal_linking.show_more
Make a difference - for us and for your future.Please note : this position is based on-site at the FNB Financial Center in Pittsburgh, PA.
Candidates must be local or willing to relocate.Hyperion App...serp_jobs.internal_linking.show_more
The Senior Data Analyst role is responsible for translating data requirements into applications that employ appropriate data models and ETL solutions (Informatica, including multi-cloud integration...serp_jobs.internal_linking.show_more
LocumJobsOnline is working with Curative to find a qualified Family Practice MD in Fredericktown, Pennsylvania, 15333!.Family Medicine Near Pittsburgh.
Join a thriving, physician-led medical group i...serp_jobs.internal_linking.show_more
Earn up to $16 USD / hourly and work remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.
If you're passionate about improving models and excited by the future of ...serp_jobs.internal_linking.show_more
We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...serp_jobs.internal_linking.show_more
Host Healthcare is seeking a local contract CT Technologist for a local contract job in Wexford, Pennsylvania.Job Description & Requirements.
Host Healthcare Job ID #La1fVJ000007bf0CYAQ.Pay package ...serp_jobs.internal_linking.show_more AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Pittsburgh, Connecticut!.Now Hiring : Allied Healthcare CT - Pittsburgh, PA.
Contact us for Pay Information.Ac...serp_jobs.internal_linking.show_more 
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward.
With an inclusive culture and innovative mindset, we de...serp_jobs.internal_linking.show_more
Position Name : Golang Developer Location : Charlotte, NC or Pittsburgh, PA (onsite 3x a week) Position Type : W2 Position Overview We are seeking a highly experienced Go (Golang) Software Engineer w...serp_jobs.internal_linking.show_more
If you have experience working with electronically controlled equipment and internal security, we have a great opportunity for you! The Pennsylvania Department of Corrections is seeking a Correctio...serp_jobs.internal_linking.show_more
Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Wexford, PA.Shift : 5x8 hr days Start Date : ASAP Duration : 14 weeks Pay : $3066 / Week.
Ranked #5 Best Travel Nursin...serp_jobs.internal_linking.show_more Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...serp_jobs.internal_linking.show_more
Remote FinTech Product Analyst - AI Trainer ($50-$60 / hour)
Data Annotation • Pittsburgh, Pennsylvania
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Speech Language Pathologist
Hope Services Careers • California, Pennsylvania, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Intern - Applications
Howmet • Pittsburgh, PA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Lockbox Application Developer Lead
System One • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Tech - $2977 / Week
Medpro Healthcare Staffing • Wexford, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel CT Tech - $2,506 to $2,801 per week in Pittsburgh, CT
AlliedTravelCareers • Pittsburgh, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Lead Hyperion Developer
First National Bank of Pennsylvania • Pittsburgh, PA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Data Analyst (Informatica Developer)
Federal Home Loan Bank Pittsburgh • Pittsburgh, PA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Physician (MD / DO) - Family Practice - $280,000 to $300,000 per year in Fredericktown, PA
LocumJobsOnline • Fredericktown, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Remote AI Writing Evaluator
Outlier • Pittsburgh, PA, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Salesforce Developer
Wounded Warrior Project • Pittsburgh, PA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Local Contract CT Technologist - $62-66 per hour
Host Healthcare • Wexford, PA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Tech - $2,574 to $2,877 per week in Pittsburgh, CT
AlliedTravelCareers • Pittsburgh, CT, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Business Applications Developer - (Remote in Pittsburgh)
Reed Smith LLP • Pittsburgh, PA, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Golang Developer
HYR Global Source Inc • Pittsburgh, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Corrections Locksmith - SCI Fayette
Commonwealth Of Pennsylvania • La Belle, PA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Travel CT Tech - $3066 / Week
Cynet Health • Wexford, PA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Work From Home -Remote AI Writing Evaluator
Outlier • Pittsburgh, PA, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted