Job Description
Job Description
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COMPANY OVERVIEW
Lutheran Family Services Rocky Mountains is a nonprofit, human services agency where you have the opportunity to provide support to children and families across the Rocky Mountain region. We are passionate about what we do and dream of inspiring community through our commitment and mission. We are a welcoming agency that believes that ALL people from the newborn to the elderly are valued members of our communities. If you want to make a difference where you live while serving alongside other amazing professionals, Lutheran Family Services Rocky Mountains invites you to apply.
DEPARTMENT OVERVIEW
The Long-Term Foster Care (LTFC) program at Lutheran Family Services Rocky Mountains (LFSRM) provides care and support to Unaccompanied Children (UC) in federal custody as they wait for their immigration case to be resolved so they can transition to a more long term program or living arrangement. UCs are placed with licensed foster families and attend public school while they are in the program, allowing them to have more normalized experiences in family based environment.
JOB SUMMARY & RESPONSIBILITIES
The Medical Coordinator / Program Assistant is responsible for serving as the subject matter expert for relevant insurance panels, required medical and dental services for program youth, and for maintaining positive working relationships with contracted providers. This position is also responsible for reconciling and addressing all billing errors to ensure accurate billing with no profit loss. Additionally, this position is responsible for completing clerical and administrative tasks to support the LTFC program.
REQUIRED COMPETANCIES
Occupational Competencies
Meet standards of practice : Familiarity with social work practice, human development, and the child welfare system, including applicable local, state, and federal regulations and guidance.Apply person-centered care : Skilled in providing care of individuals as partners in planning, developing and assessing care, to make sure it is appropriate for their needs. Put them and their caregivers at the heart of all decisions.Improve program processes : Experience with aligning practices, policies, and procedures for clear and consistent practices across all programs.Apply medical billing expertise : Experience with medical billing best practices.Build helping relationships : Experience with developing a collaborative helping relationship, addressing any ruptures or strains in the relationship, fostering bonding and gaining trust and cooperation through empathic listening, caring, warmth and authenticity.Work collaboratively with program leaders : Familiarity with collaborating with program leaders and other departments ensuring effective service and communication.Foundational Competencies
Critical Thinking : Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Complex Problem Solving : Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Coordination : Adjusting actions in relation to others' actions.Active Listening : Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.EXAMPLE ACTIVITIES
Formulate treatment authorization requests to underwriters for clients, as needed.Service as the subject matter expert for relevant insurance panels.Schedule and facilitate initial medical screenings, follow up visits, and any other medical / dental related appointments as required by federal requirements.Develop, recruit, and maintain positive working relationships between contracted providers to include all health providers and related partners.Manage and maintain the record-keeping process to ensure there is effective filing system in which information is forwarded smoothly.Reconcile and address all billing errors to ensure accurate billing with no profit loss.Data entry including document scanning and reporting using identified databases.Compiles data as needed for monthly reporting.Provides administrative support to program staff to ensure program runs efficiently.REQUIRED CERTIFICATIONS
Minimum 1 year experience in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care AND any of the following :Bachelor's Degree in a relevant field ORLicensed practical or vocational nurse (LPN / LVN) ORHigher health-related qualification (e.g. licensed register nurse (RN) with a bachelor's degree).Bi-Lingual English and Spanish strongly preferred.REASONABLE ACCOMODATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.VACCINATION POLICY
Due to policy requirements from the Office of Refugee Resettlement, staff in this Long-Term Foster Care Program who work directly with Unaccompanied Children must present proof of immunization or immunity (within 120 days of hire) to the following diseases : Varicella, MMR, Tdap, and annual Influenza; or an approved exemption from Human Resources.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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