As a Laundry Supervisor for the Westgate Vacation Villas Resort you will oversee the daily laundry operations and resort guidelines ensuring high-quality standards and complete guest satisfaction.
As a Laundry Supervisor you will :
- Supervise and motivate all laundry personnel including staffing training discipline and scheduling.
- Visually monitor performance to ensure adherence to all service and productivity standards ensuring guest satisfaction.
- Sort and count articles to verify inventory quantities.
- Maintain chemical inventory.
- Prepare weekly schedules for laundry personnel to ensure adequate staffing.
- Assign laundry pickups from rooms and properties.
- Supply the Housekeeping Department with the correct inventory of linens and supplies for checkouts.
- Ensure all equipment is working properly and cleaned daily.
- Report work orders promptly when maintenance is required.
- Administer policies fairly and consistently completing disciplinary procedures and documentation according to policy.
- Ensure the quality and productivity of Laundry Attendants and Wash Persons are met.
- Train employees; plan assign and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.
To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for someone who shares our commitment.
Qualifications :
Possesses a strong work ethic with the ability to work independently and as part of a teamStrong communication and customer service skillsMust be comfortable working in a hot environmentMust be able to lift 50 poundsMust have proof of a valid drivers licenseWestgate is a Smoke and Tobacco-Free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for the positionRequired to pass a background check drug test and prove eligibility to work in the United StatesAdditional Information :
Why Westgate
Comprehensive health benefits medical dental and visionPaid Time Off (PTO) vacation sick and personalPaid Holidays401K with generous company matchGet access to your pay as you need it with our Daily Pay benefitFamily benefits including pregnancy and parental leave and adoption assistanceWellness ProgramsFlexible Spending AccountsTuition AssistanceMilitary LeaveEmployee Assistance Program (EAP)Life Disability Accident Critical Illness & Hospital InsurancePet InsuranceExclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)Advancement & development opportunitiesCommunity Involvement ProgramsWestgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work : No
Employment Type : Full-time
Key Skills
Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator
Experience : years
Vacancy : 1