Data and Reporting Manager Community Partnerships / 211

At United Way of Greater St. Louis, we unite individuals and organizations to address the most pressing needs in our region. Together, we're creating a community where everyone can live, work, and thrive. This is more than a career - it's a chance to make a difference. Come be part of our mission!

The Data and Reporting Manager is responsible for developing and maintaining application / reporting software and databases used by our funded agencies, extracting and analyzing data in our database, ensuring high levels of data integrity and quality, overseeing data management processes, conducting community research, creating reports to address requests for both internal and external data, and providing technical support related to data collection and analysis efforts within our community impact function.

General Responsibilities :

• Create, implement, and maintain reports for Community Partnerships / 211
• Create and implement policies and protocols to manage data collected from 211 partners
• Monitor data quality continuously and perform daily data maintenance
• Collaborate with team to build and maintain the infrastructure of online reporting data collection systems
• Develop and manage standard and custom queries to extract data from existing databases
• Serve as the liaison with online application / reporting systems vendors to ensure custom reports are developed to specified standards and data is extracted as needed
• Develop and maintain reports and dashboards to identify and evaluate trends in agency and community data
• Conduct research and compile data from internal and external sources to create accurate and easily interpretable reports
• Produce monthly, quarterly, and annual reports with data collected from multiple platforms / systems
• Create compelling and reader-friendly infographics, tables, graphs, maps, and other visual elements to effectively communicate complex ideas, issues, and trends derived from statistical reports
• Create easily accessible platforms that empower coworkers to locate and understand data
• Deliver prompt and courteous internal and external customer service aligned with United Way of Greater St. Louis' mission and values
• Support coworkers in resolving issues related to online reporting systems and resultant reports

Key Accountabilities :

Maintain and acquire technological knowledge of department databases necessary to enhance data maintenance and analysis.

KSA (Knowledge, Skills, and Abilities) :

We offer a comprehensive benefits package including a hybrid work schedule, 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1 / 2 flexible / personal holidays, 3 volunteer days, parental leave, health, dental, and vision insurance for you and your family beginning the first of the month after employment, life insurance, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule.

Employment is contingent upon passing a background check

United Way of Greater St. Louis is an Equal Opportunity Employer