Community Manager

Position Description : Property Manager

M. Shapiro Real Estate

We are a growing Property Management Company seeking to fill the position of a Property Manager for a Multifamily Community in Detroit, MI. The ideal candidate is a detailed, energetic, self-starter who has excellent sales and customer service skills. Candidates represent the face of the community and as such should be very dependable, organized and strong in resident relations.

JOB DUTIES

Ensure residents receive the highest levels of service consistent with the companys Customer Service philosophy.

Work with management team to build out and manage a team of leasing superstars and friendly maintenance team.

Handle and resolve resident / customer service issues in a timely and professional manner.

Maintain properties to ensure they always look their best.

Develop a marketing strategy and maintain effective advertising to attract prospective residents to the community.

Coordinate and manage the Rental, leasing, refurbishments, closings, and follow-up.

Meet or exceed leasing budgets.

Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts.

Oversee the eviction process for your community with the assistance of your Regional Manager.

Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances.

Oversee capital expenditure improvements.

Other duties and projects as assigned.

REQUIREMENTS

As a Community Manager, you must have a strong business mindset together with the ability to place the highest priority on customer service. Strong organizational, time management and leadership skills are a vital part of your role.

High school diploma or GED; Bachelors degree in Real Estate, Hospitality or Business, a plus.

Minimum of 2 years of property management experience including 2 years of supervisory experience.

Prior sales and leasing experience.

General knowledge of repair and maintenance duties.

Solid negotiation skills.

Ability to thrive in a fast-paced environment.

Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law.

Computer proficiency, including the internet and Microsoft Office Suite; experience using property management software preferred (Yardi, Rent Manager).

Flexibility to respond to community needs during non-business hours.

The responsibilities of this position are subject to change at any time due to the needs of the business.