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Director Corporate Applications & Services
Director Corporate Applications & ServicesAlined Consulting Group • Downers Grove, IL, United States
Director Corporate Applications & Services

Director Corporate Applications & Services

Alined Consulting Group • Downers Grove, IL, United States
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MAJOR RESPONSIBILITIES

Application & Service Portfolio Leadership

  • Own the strategy, lifecycle, optimization, and governance of 70+ enterprise applications

and corporate systems.

  • Ensure application reliability, scalability, compliance, and alignment to Duly’s

    • operational and clinical priorities.

  • Evaluate, standardize, consolidate, or retire systems to reduce redundancy and

    • maximize business value.

  • Establish KPIs and dashboards to track application health, service performance, and

    • business impact.

    Project & Delivery Management

  • Lead medium- to large-scale application initiatives, enhancements, upgrades, and

    • integrations.

  • Partner with business stakeholders to define requirements, scope, timelines, and

    • success criteria.

  • Apply project management discipline to ensure predictable execution and transparent

    • communication.

  • Act as escalation point for system issues, driving root-cause analysis and long-term

    • remediation.

    Vendor & Contract Management

  • Manage relationships with software vendors, consulting partners, and service providers.
  • Lead contract reviews, renewals, RFPs, and licensing optimization to drive savings.
  • Ensure vendor performance meets SLAs, quality expectations, and operational needs.
  • Continuously assess the market for innovative, cost-effective tools and services.

    • Team Leadership & Development

  • Lead, mentor, and support a team of 7–10 analysts, administrators, and specialists.
  • Build a culture of ownership, accountability, customer service, and continuous

    • improvement.

  • Develop skill sets aligned to business needs and emerging technologies.
  • Set annual goals, review progress quarterly, and ensure alignment with organizational

    • objectives.

    Cross-Functional Collaboration

  • Partner with Finance, Accounting, Operations, HR, Call Center, Marketing, and IT teams

    • to ensure applications support business process excellence.

  • Support corporate leaders with insights, data, process optimization, and

    • recommendations for technology adoption.

  • Work closely with the Information & Transformation team on enterprise strategies and

    • digital transformation initiatives.

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    Director Application • Downers Grove, IL, United States

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