Patient Relations Assistant / On-Call / UKHC

Job Title :

Patient Relations Assistant / On-Call / UKHC

Requisition Number : DU14030

Department Name :

H3020 : Admitting and Registration Services

Work Location : Lexington, KY

Salary Range : $16.20

Type of Position : Staff

Position Time Status :

On Call

Required Education : HS

Required Related Experience :

3.5

Required License / Registration / Certification :

N / A

Physical Requirements :

The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and / or lifting up to 10lbs and occasional pushing, pulling, and / or lifting objects up to 50lbs.

Shift :

On-Call Shifts available : Day and evening shifts including weekends. Opportunity for 4, 8, and 12 hour shifts for 15-37.5 hours per week. Shifts may include weekends and holidays. Currently, this position may be eligible for additional shift differentials

Job Summary :

Admitting and Registration of patients to UK HealthCare for both outpatient and inpatient services. Collecting co-pays and payments from patients. Must have clerical skills and the ability to multi-task. Must have a strong customer service background and good communication skills.

Skills / Knowledge / Abilities :

The ideal candidate will be able to deliver excellent customer service and able to communicate in a calm and helpful manner during stressful and / or crisis situations. Should have the ability to pay high attention to detail, work with a teamwork mindset, and be able to prioritize tasks efficiently.

Does this position have supervisory responsibilities? :

No

Preferred Education / Experience :

N / A

Deadline to Apply : 11 / 30 / 2025

Our University Community :

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and / or drug screen.