Customer Service Representative - Entry Level

We are a mission-driven outreach and marketing firm partnering with nonprofits, advocacy groups, and socially responsible brands to increase awareness and drive community engagement. Through face-to-face interactions, live events, and grassroots outreach, we connect people with the causes that matter most.

As we grow, we’re seeking passionate Customer Service Representatives (CSRs) to support our nonprofit partners by engaging donors and educating communities at in-person events.

Position Overview

As a Customer Service Representative, you’ll be the vital link between nonprofit organizations and the public. You’ll engage donors, share compelling stories, and represent campaigns that promote positive social change. This full-time, entry-level role includes paid training and clear career pathways into leadership, campaign management, or nonprofit development.

Key Responsibilities

Represent nonprofit clients at live fundraising events and community outreach activations

Engage with donors, supporters, and community members in a friendly, professional manner

Deliver compelling, empathetic messaging to raise awareness and drive support

Educate the public on nonprofit missions, campaigns, and goals

Build lasting relationships that encourage recurring donor contributions

Collaborate with team members to achieve campaign visibility and success

Uphold professionalism, integrity, and compassion in all interactions

Qualifications

No prior experience required — we welcome applicants from all backgrounds. We value a positive attitude, strong people skills, and a passion for making a difference.

You’re a great fit if you :

Have excellent communication and interpersonal skills

Are friendly, outgoing, and enthusiastic about public-facing work

Thrive in fast-paced, face-to-face environments

Are passionate about social causes, advocacy, or nonprofit work

Are dependable, team-oriented, and coachable

Are 18+ and authorized to work in the U.S.

What We Offer

Paid training to equip you with donor engagement and campaign representation skills

Career advancement opportunities into leadership and management roles

Meaningful, purpose-driven work supporting real community impact

Inclusive, supportive team culture that values your growth

Travel opportunities for outreach events and campaigns nationwide

Hands-on experience in grassroots marketing, fundraising, and nonprofit outreach

Start Your Career with Purpose

Whether you’re launching your career, changing industries, or seeking work aligned with your values, this role offers real skills development while making a positive impact.

Apply today to become a Customer Service Representative and join a team dedicated to amplifying nonprofit missions—one conversation at a time.

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