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Hospitality Associate
Hospitality AssociateForrest Solutions • New York, New York, United States
Hospitality Associate

Hospitality Associate

Forrest Solutions • New York, New York, United States
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Hospitality & Meeting Support Associate

Full-Time | Corporate Environment

We are seeking an energetic, service-focused Hospitality & Meeting Support Associate to join our corporate team. This role is ideal for professionals with experience in catering, hospitality, banquets, hotels, or conference services who thrive in a polished, client-facing environment.

What You’ll Do :

In this role, you will be the frontline ambassador for our workplace experience, ensuring every visitor, meeting, and event is executed seamlessly.

Key Responsibilities :

  • Provide warm, professional front-desk service by greeting and directing visitors, offering amenities, and ensuring an outstanding first impression.
  • Process guest space and conference room reservations, including visitor access coordination.
  • Prepare and reset meeting rooms, verifying reservations and ensuring rooms are ready before each event.
  • Conduct floor tours at least three times daily, using checklists to maintain optimal appearance and readiness.
  • Support catering operations, including food & beverage set-up, replenishment, and post-meeting clean-ups.
  • Assist with internal meetings by coordinating with organizers, confirming details via email, and ensuring a smooth experience.
  • Oversee pantry upkeep : clean surfaces and appliances, restock supplies, organize the space, manage the fridge, operate the dishwasher, and maintain coffee service.
  • Manage supply inventory with par levels and Just-In-Time ordering to reduce waste and ensure product availability.
  • Partner with building management to submit and track work orders through completion.
  • Support mailroom operations, including sorting mail, notifying recipients, and preparing outgoing packages.
  • Assist with printing, binding, and other document support requests.
  • Oversee daily operations, maintain weekly event sheets and usage reports, respond to service requests, and proactively resolve issues to deliver exceptional client satisfaction.

Who You Are :

  • Hospitality-minded with a strong commitment to service excellence
  • Detail-oriented and organized, with the ability to manage multiple tasks
  • Professional, polished, and comfortable in a client-facing environment
  • 3+ years of experience in hospitality, catering, banquet operations or conference services
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    Hospitality Associate • New York, New York, United States

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