Incident Management Specialist (Plano)Transcend Softech LLC • Plano, TX, United States
Incident Management Specialist (Plano)
Transcend Softech LLC • Plano, TX, United States
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job_description.job_card.job_descriptionAWS (EKS, CloudWatch) MongoDB Monitoring tools such as Datadog (or similar) Basic scripting or automation skills (Python or Java) Familiar with tools like JIRA and PagerDuty Experience with DevOps / CI-CD pipelines (GitLab, Jenkins, etc.) Knowledge of Kubernetes or ElasticSearch Exposure to AI / ML operations Experience working in global or cross-functional teams
Position : Operations / Production Support Engineer
Location : Plano, TX
Long Term Contract
- Bilingual Japanese and English (Business level required)
- 8+ years of Operations / Production Support experience, including P1 / P2 incident management, root cause analysis, and stakeholder communication
Hands-on experience with :
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Incident Management Specialist • Plano, TX, United States
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