Fully Remote
This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquires from members, and supporting the clinicians in the Medical Management department with their provider and member REQUIREMENTS : ? year of college and years experience with automated systems OR years experience with automated systems.? year experience with managed care system(s). ? Experience coordinating member needs, providing assistance to members, and analyzing member needs. ? Knowledge of medical terminology. ? Knowledge of managed care claims systems.? PC proficiency including Microsoft Office applications. ? Customer service skills. ? Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues. PREFERRED JOB REQUIREMENTS : ? College courses in computer science or the medical field.
EEO :
Health Coordinator • Albuquerque, NM