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SOFTWARE ENGINEER

SOFTWARE ENGINEER

Comtec Solutions LlcCity of Rochester, New York, United States
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Description

SOFTWARE ENGINEER

Department : Enterprise Systems Group

Billable Hours Goal : 80% of worked hours

Position Type : Full Time

Travel Required : Minimal as needed

JOB SUMMARY :

Provide development and customization of Epicor ERP Application. Translate software requirements into workable programming code and maintain and develop programs for use in business.

REPORTS TO : Manager, Enterprise Systems Group

DIRECT REPORTS : None

ESSENTIAL FUNCTIONS :

  • Utilize ERP and SDK tool set in conjunction with programming knowledge to provide customized solutions both within and external to the application
  • Develop and test Customizations, BPM’s, Crystal Reports, SSRS Reports and Queries with attention to detail and accuracy
  • Document all modifications to client software according to company policy
  • Manage assigned ticket and task queue to meet deadlines and other milestones
  • Provide classroom training to end users on Microsoft SSRS, Crystal Reports, and other Epicor technical tools

ADDITIONAL RESPONSIBILITIES :

  • Troubleshoot, identify and evaluate alternative solutions to a problem
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Other duties as required

    • Requirements

    TECHNICAL SKILLS :

  • C# / VB.NET (intermediate / Advanced)
  • Knowledge of Microsoft SQL Server and / or Progress Databases (Intermediate)
  • Crystal Reports development (Basic)
  • Microsoft SSRS Reporting (Basic)
  • Knowledge of Progress ABL code and / or Microsoft LINQ a plus

    • SOFT SKILLS & ABILITIES :

  • Must be able to read, correctly interpret, develop, implement and test solutions based on the specifications document
  • Strong written and verbal communication skills
  • Pleasant and professional demeanor in all client and internal communications
  • Ability to multi task
  • Intellectually resourceful with sound judgment and effective decision-making abilities
  • Independent worker and able to work effectively on daily tasks without direct supervision
  • Strong organization skills and ability to operate efficiently throughout daily tasks
  • In general owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
  • Demonstrate empathy with users and professionalism at all times
  • Work well with clients at all levels
  • Operate with client satisfaction in mind
  • Energy, enthusiasm and results-oriented

    • EDUCATION, EXPERIENCE, & KNOWLEDGE :

  • Related Bachelor’s degree or equivalent work experience
  • 4+ years of Microsoft .Net programming experience
  • Epicor application experience a plus

    • WORK ENVIRONMENT / PHYSICAL DEMANDS :

  • Use of computer and office equipment
  • Ability to remain calm in stressful situations
  • Performs all administrative functions expected at this level

    • ADDITIONAL REQUIREMENTS :

  • Ability to schedule for evening or weekend work occasionally
  • Valid driver’s license in your state of residence and reliable personal vehicle

    • DATE CREATED / REVISED : September 2019

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    Software Engineer • City of Rochester, New York, United States