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Senior Citrix Cloud engineer

Senior Citrix Cloud engineer

Tata Consultancy ServicesMiramar, FL
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  • Serve as subject matter expert (SME) for various technical aspects of Citrix, including Azure VDI, Citrix DaaS, Analytics, Machine Creation Service, Citrix Virtual Apps, Citrix Virtual Desktops, Hosted Desktops, Citrix & FSLogix Profile Management, Workspace Environment Management, Citrix Policies, NetScaler Gateway, Citrix ADM, Storefront, Multi-site aggregations & vSphere.
  • Implement, Manage, and support Citrix Virtual Apps & Desktop, Citrix Cloud, Azure VDI , Citrix Hypervisor, Citrix NetScaler (ADC), ADM and Citrix WEM environments.
  • Work side-by-side with the rest of the Citrix team as needed to perform routine maintenance of the Citrix system, including end-user support, create & maintain the golden images, working with Advanced Group Policy Management, and setup / configuration and debugging of the various components of the Citrix Sites.
  • Provide technical support and assistance to Systems / Applications Analysts, Systems Engineers, and other technical staff / application teams.
  • Ability to resolve Tier II and III escalated Citrix issues that includes printing, profile management, redirections, application troubleshooting.
  • Participate in documenting, communicating, and enforcing policies for securing and standardizing systems, infrastructure, and software as necessary.
  • Able to demonstrate a high degree of flexibility, including flexibility in working hours to support customers across multiple time zones.
  • Ensure configuration and change management processes, procedures and controls are implemented and adhered to.
  • Authoring the documentation for updating infrastructure, support, and procedures.
  • Knowledge in hypervisor VMware 6.5 / 6.7 and newer versions.
  • Interface with Architect and Engineering team to develop and maintain all technical schematics, Functional & Design Specifications, Installation Qualifications, and test plans.
  • Ability to write Windows PowerShell / VB script and able to automate routine admin tasks.
  • Monitoring and metrics gathering for end user logon / logon experience in Citrix environments.
  • Completion of assigned ad-hoc projects and tasks.
  • Knowledge in one of the Enterprise Patch Management applications
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    Senior Cloud Engineer • Miramar, FL