Repair Technician

Why join us

Were on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions we empower our customers to express themselves connect with the world and live richer lives .

At Tobii Dynavox you can grow your career within a dynamic global company that has a clear impactful purpose - with the flexibility to also do what truly matters to you outside of work. Whats more youll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team youll have the power to make it happen. Youll solve challenges deliver solutions and develop new efficient processes that make a direct impact on our customers lives.

What youll do :

The Repair Technician is responsible for Repairing and functional testing of customer devices.

This is an in-person full-time role at our North American Headquarters in our brand-new Moon Township facility.

Office Address : 1400 Cherrington Pkwy Coraopolis PA 15108

Shift : Monday-Friday 6am-8am-2 : 30pm-4 : 30pm

As a Repair Technician you will be responsible for :

Reference Tech Support and customer notes to trouble shoot defective devices and determine root cause of problem

Based upon the trouble shooting analyzes repair customer devices to be fully operational

Communicate with Tech Support to fully understand the nature of the performance problem to ensure proper repair

Enter repair and troubleshooting notes in D-365 and SalesForce

Perform various other tasks as assigned

Monitor and adjust Repair processes or equipment for quality and productivity

Inspect finished products for quality and adherence to customer specifications

The ability to follow work instructions and work independently

Test devices to confirm operational performance and trouble shoot rejected items

Record Replaced Parts in Device Record Management system

Keep the Repair area clean and to 5s and lean standards

Minimum Qualifications :

Associate degree in a technical field or 2-4 years repair experience

Hardware / software repair and troubleshooting experience

What youll bring :

Proficient written and verbal communication skills

Teaming skills

Basic computer hardware understanding in order to repair devices to the component level

Understanding and familiarity with Salesforce

Good soldering skills

Ability to follow manufacturing procedures and work instructions

Detail oriented

Work Environment :

Light manufacturing environment

Moderate noise level

Apply today!

We believe in empowering individuals - including our own employees - to reach their full potential. So if you want to change lives while growing your own career wed love to hear from you.

Required Experience :

IC

Key Skills

Customer Service,Mobile Devices,Locksmith,Apache,Mechanical Knowledge,Auto Body Repair,Roofing,Schematics,Soldering,Appliance Repair,Equipment Repair,Power Tools

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 365 - 365