Service Desk Analyst

Akkodis is seeking IT Service Desk Analyst for a 12 Months Contract at Erie, PA(Onsite)

Rate Range : $16.00 P / HR - $18.00 P / HR; The rate may be negotiable based on experience, education, geographic location, and other factors.

Position Summary :

The IT Service Desk Analyst requires candidates to have a high level of customer service and a tech savvy nature, as well as the ability to communicate proficiently over the phone. Candidates with prior call center or help desk experience are preferred but various types of customer service or technical support related experience will be considered for these opportunities.

Qualifications

• Associate’s or Bachelor’s degree in Business, MIS, CIS or related field preferred; Experience in lieu of a degree will also be considered.
• Two years’ customer service experience required.
• Exceptional verbal and written communications skills required.
• Tech savvy with the ability to learn new software and systems.

If you are interested in this IT Service Desk Analyst position, then please click APPLY NOW. For other opportunities available at Akkodis go to If you have questions about the position, please contact at Raja.Sekhar@akkodisgroup.com

Equal Opportunity Employer / Veterans / Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer : These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :