The opportunity
Under limited supervision, responsible for establishing, leading and executing assigned continuous process improvement initiatives, acting as a liaison between operational and technical teams to identify, analyze and translate business needs into high quality process improvement solutions. Assists with establishing business cases and ROIs, consulting with the business in order to propose recommendations for senior management approval.
How you'll spend your day
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
- Leads cross-functional teams tasked with solving business issues which require operational and / or technical solution providing subject matter insight with regards to operational process, policies / regulatory changes, and / or system functionality
- Analyzes, documents and maps operational processes through workflows. Capture pertinent process step details so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be defined
- Utilizes Six Sigma / DMAIC and related techniques to define improvement opportunities where deemed appropriate
- Contributes in strategic meetings to review, evaluate, and / or propose new business opportunities through the implementation / enhancement of operational and / or technical solutions, which are intended to improve customer relationships and operating efficiencies while reducing costs
- Creates and drives improvement plans to completion
- Develops, maintains, and provides process expertise in order to deliver knowledge transfer to cross-functional operational and technical areas for skill development
- Carries out responsibilities according to the organization’s policies and procedures, best practices, as well as in accordance with state, federal, and local laws, including applicable safety rules and regulations
- Performs other duties as assigned by Management
Your experience and qualifications
Bachelor’s degree or current enrollment in an accredited program in Engineering, IT or a related fieldMinimum of three (3) to seven (7) years in Continuous Process Improvement and / or Data Analysis experienceAny equivalent combination of training and / or experience that fulfills the requirements of the position will be considered.
Skills / Knowledge / Abilities :
Conducting thorough analyses to identify areas for improvement, develop actionable solutions, and guide strategic decisionsAbility to collect and analyze requirements to ensure successful project outcomesProcess reengineering lifecycle methodologies and documentationSix sigma / DMAIC and / or continuous process improvement methodologiesProject Management skills highly desiredEvaluating and analyzing business needs to research problems’ root cause and to identify improvement opportunities based on data driven analysisAbility to influence without authorityAbility to clearly communicate and present, both orally and in writing, with all levels of the organizationEstablishing and maintaining cooperative working relationships with cross-functional teams.Complies with company policies, practices and procedures, including safety rules and regulation.Ability to work independently and as part of a teamHandling multiple duties and assignmentsProficiency in process mapping and analysis toolsAbility to lead and manage change initiativesAttention to detail and a commitment to qualityEnglish usage, spelling, grammar and punctuationTravel Requirements :
Approximately 5% domestic travel throughout the USPhysical Requirements :
Occasional :
Sitting for extended periods of time at workstation or mobile equipmentVisual Acuity :
Perform activities such as computer work, preparing and analyzing data, and extensive readingWorking Environment :
May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.)Enjoy a more rewarding choice
We offer a competitive benefits package, including :
Comprehensive Health Insurance : Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrollsRetirement Savings : 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k planTime Off : Paid Time Off including vacation, sick / safe time, caretaker time and holidaysLife and Disability Protection : Company paid Life and Disability insuranceAdditional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and moreThe total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.