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Sales Operations Manager

Sales Operations Manager

SnykBoston, MA, US
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Job Description

Job Description

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.

Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.

Why this role?

We are looking for an entrepreneurial and driven Sales Operations Manager to join Snyk's Strategy & Operations team to support our hyper-growth. This position will report directly to Snyk's Director, Sales Ops. The mission of the Strategy & Operations team is to support Snyk's Leadership team in driving hyper-growth by enabling good, efficient decision-making, rapid, effective execution, and scale. This role is impactful because you will be a key part of the team driving Snyk's hyper-growth by supporting the leadership team. You will have a direct impact on the company's ability to make efficient decisions and execute on them effectively.

What You'll Do :

Create and deliver weekly operations reports and sales forecasts.

Track, analyze, and report on sales and sales process KPIs.

Deliver actionable insights to leadership to inform decisions to increase Go-To-Market (GTM) effectiveness and efficiency.

Support ad hoc sales analytics and develop new reporting tools stemming from multiple data sources.

Assist Sales Management with Annual and Quarterly planning, including customer segmentation, territory design, and quota deployment.

Manage assigned projects to drive increased operational efficiency within sales and sales operations.

Train teams on how to use our sales tools (e.g., CRM) most effectively; subsequently collaborating with them on ideas and enhancements to our tools and our overall sales process.

What You Bring :

You have sharp analytical skills and an "insight-ready" mindset, meaning you don't just report the data, you generate insights and provide business recommendations.

You have the ability to build strong relationships with a broad set of stakeholders that have diverse interests.

You have program management skills and comfort multitasking and prioritizing in a fast-paced environment.

You enjoy acquiring new knowledge and skills and can do so quickly.

You are agile and enjoy the speed of a fast-paced, highly engaged startup environment.

You bring at least 4 years of experience working with a SaaS or a technology company in an operational role.

You are an exceptional problem-solver, with a demonstrated ability to analyze complex problems and develop solutions.

You are a self-starter with the ability to work independently with minimal supervision.

It'd Be Awesome If You Also…

Have a Bachelor's degree within a critical thinking field (economics, finance, accounting, operations, etc.).

Are proficient in MS Excel.

Have experience with BI tools (Looker) and / or Salesforce dashboarding.

We care deeply about the warm, inclusive environment we've created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work / life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement / pension programs, plus mobile phone and education allowances
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Operation Manager • Boston, MA, US