Director Specialty Claims

Manages and directs claims assigned to a team of cyber adjusters. Provides technical oversight of claim file supervision, on a case-by-case basis, to ensure claim files are managed in accordance with established claims management standards. Demonstrates the ability to implement organizational change, manages mission critical objectives, mentors and develops Cyber Claims Adjusters and effectively communicates in a manner that leads to the realization of the organization’s mission, vision, values and strategic goals. Hires and on boards new staff. Is conversant regarding team performance trends, conveys a detailed understanding of the opportunities for improvement and maintains / executes improvement actions that lead to results within established targets.

Education and Experience

• Bachelor’s degree with related claims experience. J.D. preferred.
• 5+ years of insurance claim experience in commercial liability, specialty or professional liability claims
• 7 years experience with employment practices liability claims. Experience with GL coverage and / or experience adjusting GL claims.
• Experience managing panel counsel, litigation guidelines, reviewing law firm billing. Experience with GL and / or other professional / management liability lines such as Miscellaneous Professional Liability, Contractor's E&O, D&O, preferred.
• Experience in leading and managing all levels of staff relative to experience, tenure and professional development.

Knowledge and Skills

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see