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Program Manager
Program ManagerUG Solutions • Miami, FL, US
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Program Manager

Program Manager

UG Solutions • Miami, FL, US
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Program Manager Personnel & Deployment Operations

We are seeking an experienced Program Manager to lead and oversee a team of deployable Project Managers responsible for contractor personnel tracking, operational support, and administrative coordination in high-tempo defense environments. This role provides strategic and tactical leadership across CONUS and OCONUS operations and ensures seamless execution of personnel management, contractor care, and mission delivery functions.

Team Leadership & Oversight

  • Lead, mentor, and manage a team of Project Managers supporting the mission commander, tactical operations, and personnel tracking in deployed environments.
  • Oversee staffing plans, deployment schedules, and performance management for field-based project teams.
  • Ensure accuracy and consistency in reporting, contractor support, and operational standards across all locations.

Program Management

  • Serve as the senior point of contact for deployment-related personnel management efforts and operational logistics.
  • Own the full lifecycle of contractor tracking, including contractor acceptance of employment, onboarding handoff, contractor pre-deployment training qualification, role changes, leave management, rotations, and redeployment planning.
  • Ensure compliance with internal policies and client requirements across all operational deployments.

    • Cross-Functional Coordination

  • Coordinate across Recruiting, HR, Contractor Care, Travel, and Client Delivery teams to ensure field teams are supported and up to date.
  • Maintain situational awareness of deployment timelines, personnel risk factors, attrition, and upcoming needs.
  • Drive implementation of tools, processes, and reporting structures to ensure accurate and timely visibility into field operations.

    • Operational Readiness & Quality Control

  • Oversee readiness reporting and field data integrity, ensuring all systems of record reflect real-time personnel status and common operating picture for both CONUS and OCONUS leadership.
  • Identify systemic issues or bottlenecks affecting contractor deployment or support and drive resolution.
  • Implement and maintain SOPs, dashboards, and workflows that promote operational efficiency and accountability.

    • Required Qualifications

  • Prior U.S. military service (any branch); experience in leadership, operations, or logistics preferred.
  • 510 years of experience in program management, operations leadership, or defense contracting.
  • Proven ability to lead distributed teams in fast-paced and high-risk environments.
  • U.S. work authorization and ability to pass background and security screenings.

    • Preferred Qualifications

  • Prior experience managing CONUS and OCONUS field teams supporting government contracts.
  • PMP or equivalent program management certification.
  • Experience with HRIS platforms like Rippling, and understanding of contractor compliance requirements.
  • Active or previously held U.S. security clearance (Secret or above).
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