Customer Service RepresentativePrideStaff • Miami, FL, US
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Customer Service Representative
PrideStaff • Miami, FL, US
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job_description.job_card.job_descriptionHigh school diploma or equivalent Previous customer service or call center experience is a plus Strong communication and problem-solving skills Ability to stay calm and professional under pressure Comfortable using basic computer applications Strong organizational skills and attention to detail Ability to work independently and as part of a team Must speak fluent English and Spanish QuickBooks experience is preferred but not required.
Customer Service Representative
Location : On site Miami, FL
Employment Type : Full time (M-F 8am-4 : 30pm)
About the Role
We are seeking a friendly, detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to customers by answering questions, resolving issues, and ensuring a positive overall experience.
Key Responsibilities
- Respond to customer inquiries via phone or email
- Provide accurate information regarding products, services, and policies
- Troubleshoot customer issues and escalate when necessary
- Follow communication scripts and company guidelines
- Coordinate, prepare, and ship outgoing freight on a daily basis following proper shipping procedures.
Requirements
Compensation / Pay Rate (Up to) : $18.00 - $20.00 Per Hour
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Customer Service Representative • Miami, FL, US
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