Customer Service Manager - State Farm Agent Team Member

Benefits :

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Signing bonus

Flexible schedule

Training & development

ABOUT OUR AGENCY :

Manny has been proudly serving New Jersey and New York for over 25 years and leads two multi-lingual offices known for their professionalism and dedication. His pride in his accomplishments as an agent is reflected in the way his team shows up each day—with energy, commitment, and a strong focus on helping customers. Team members enjoy the benefits of a 401k plan and the flexibility needed for true work-life balance. If you’re looking to join an experienced agency where your contributions are valued and your growth is supported, Manny’s team could be the perfect place for you.

POSITION OVERVIEW :

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

REQUIREMENTS :

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to make presentations to potential customers
• Property and Casualty license (must have currently)
• Life and Health license (must have currently)