Talent.com
Front Desk Agent
Front Desk AgentRoyal Lahaina Resort • Bloomingdale, IL, US
Front Desk Agent

Front Desk Agent

Royal Lahaina Resort • Bloomingdale, IL, US
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Front Office Agent

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities :

  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.

Qualifications :

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
    • [job_alerts.create_a_job]

    Front Desk Agent • Bloomingdale, IL, US

    [internal_linking.related_jobs]
    Real Estate Agent

    Real Estate Agent

    Weichert, Realtors • Park Ridge, IL, United States
    [job_card.full_time]
    Job Description Are you a driven, customer-focused individual looking to build a successful career in real estate? Our local Weichert franchised company is seeking enthusiastic Real Estate Agents t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Desk Associate

    Front Desk Associate

    EyeSouth Partners LLC • Lemont, IL, United States
    [job_card.full_time]
    University Retina is a full-service practice that specializes in helping patients heal eyesight-robbing diseases of the retina, vitreous, and macula. Led by a team of board-certified ophthalmologist...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Front Office Coordinator

    Front Office Coordinator

    Athletico • Palatine, IL, US
    [job_card.full_time]
    Patient Experience Coordinator.Reporting to the Clinic Manager, the Patient Experience Coordinator is the owner of the patient's first and last impression and front-office experience and delivers f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Desk Agent

    Front Desk Agent

    Highgate Hotels • Bloomingdale, IL, US
    [job_card.full_time]
    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue a...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Front Desk / Sales Associate

    Front Desk / Sales Associate

    Pure Barre - South Barrington • Hoffman Estates, IL, US
    [job_card.part_time]
    [filters_job_card.quick_apply]
    Pure Barre South Barrington is currently seeking a qualified Sales Representative / Front Desk Associate.The purpose of the Sales Representative is to assist the General Manager with new membership s...[show_more]
    [last_updated.last_updated_30]
    Branch Specialist (Bi-lingual English / Spanish required)

    Branch Specialist (Bi-lingual English / Spanish required)

    Consumers Credit Union • Waukegan, IL, United States
    [job_card.full_time]
    Great Place To Work certified company.Our Waukegan branch is currently seeking a full time Branch Specialist.This is a member-facing position with a lot of growth potential!.This position is a comb...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Desk Agent- Fairfield / Towneplace Suites Schaumburg

    Front Desk Agent- Fairfield / Towneplace Suites Schaumburg

    Paycor Hospitality LLC • Schaumburg, IL, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking...[show_more]
    [last_updated.last_updated_30]
    Front Desk / Host

    Front Desk / Host

    Dave & Buster's, Inc. • Des Plaines, IL, United States
    [job_card.full_time]
    Job Description : Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.Plus, your co-worker...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    CycleBar Front Desk Staff

    CycleBar Front Desk Staff

    CycleBar of United Fitness • Kildeer, IL, United States
    [job_card.full_time]
    We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! We are a fast-growing Indoor Cycling Fran...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Front Desk

    Front Desk

    Zenergy Cycling • Naperville, IL, United States
    [job_card.full_time]
    Our Front Desk Team Members create a warm, welcoming, and high-energy first impression for every rider.You'll handle check-ins, answer questions, support sales, and keep the studio running smoothly...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    International Operations Agent

    International Operations Agent

    Crane WW • Itasca, IL, US
    [job_card.full_time]
    International Operations Agent.Job Category : Field Operations.Requisition Number : INTER007108.Location : Itasca, IL 60143, USA. Deals directly with clients, customs and agents to insure the quickest ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Insurance Field Sales Agent

    Remote Insurance Field Sales Agent

    Platinum Supplemental Insurance • Gages Lake, Illinois, United States
    [filters.remote]
    [job_card.full_time]
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Dental Front Desk Receptionist Experienced Spanish Speaking

    Dental Front Desk Receptionist Experienced Spanish Speaking

    Mynt Dental • Franklin Park, IL, United States
    [job_card.full_time]
    We provide dental services using.Business Assistant ( Receptionist ) at the Reception Are.You will work in an environment that encourages learning, team cohesion, and puts patients first.Minimum of...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Front Desk Opener

    Front Desk Opener

    International Sports Sciences Association • North Chicago, IL, United States
    [job_card.full_time]
    We Empower the Fighting Spirit in You!.Competitive base salary plus bonus.Comprehensive health benefits : .Full coverage for medical, dental, and vision. Complimentary access to all our fitness center...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    AI Engineer - Front-End & UX (Hybrid)

    AI Engineer - Front-End & UX (Hybrid)

    OneStream Software • Naperville, IL, United States
    [job_card.full_time]
    Range applies to US candidates only) + Benefits / Variable Comp / Equity - Range may vary based on experience.Vision, Medical, Life, Dental, 401K. This role requires the candidate to work from one of th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Dental Front Desk Receptionist - Experienced & Spanish Speaking

    Dental Front Desk Receptionist - Experienced & Spanish Speaking

    Mynt Dental • Franklin Park, IL, United States
    [job_card.full_time]
    We provide dental services using.Business Assistant ( Receptionist ) at the Reception Are.You will work in an environment that encourages learning, team cohesion, and puts patients first.Minimum of...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Dental Front Office - Business Assistant

    Dental Front Office - Business Assistant

    Heartland Dental • Schaumburg, IL, United States
    [job_card.full_time]
    S Roselle Road, Schaumburg, IL 60193.Dental Receptionist- Front Office- Premier Dental Center.Supporting our front office as a Business Assistant, you'll be surronuded by camaraderie and partnershi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front End Entry Level

    Front End Entry Level

    Albertsons Company • Lake Zurich, IL, US
    [job_card.full_time]
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.[show_more]
    [last_updated.last_updated_30] • [promoted]