Academic Advising Professional (Student Services Professional IB), Advising & Academic Services (ASUA)

Job Summary :

The Academic Support Advisor provides direct academic guidance and writing support to undergraduate students through scheduled appointments drop-in sessions and campus outreach events. Working under general supervision the advisor uses established methods to assist students in developing their writing skills connecting with campus resources and participating in structured academic support initiatives. The role supports daily center operations collaborates with peer educators and helps facilitate workshops and presentations using pre-defined content. This position contributes to a welcoming student-centered environment and promotes academic success through consistent guided support.

Responsibilities :

Academic Guidance and Coaching

• Establishes supportive working relationships with undergraduate students to assist them in developing their academic writing skills. Uses established techniques to provide one-on-one and group academic support during scheduled appointments and drop-in sessions.
• Provides direct services to students on a daily basis in the center addressing immediate academic support needs with a focus on writing development and resource connection.
• Utilizes campus referral processes to introduce students to appropriate academic and student support services when additional or specialized help is needed.
• Participates in targeted academic support campaigns and outreach initiatives by following pre-determined plans and messaging developed by the director. Provides guidance to students during these initiatives under general supervision.
• Collaborates with student assistants serving as peer educators by supporting their work with students. Offers logistical guidance and shares resources as needed to assist in effective service delivery. Provides feedback to the director to ensure student assistant efforts align with center goals.
• Contributes to the day-to-day operations of the center by assisting with maintaining supplies welcoming students and ensuring smooth execution of scheduled services and programming following established procedures and protocols.

Campus Partnerships and Events

Minimum Qualifications :

Required Qualifications :

Preferred Qualifications :

Compensation and Benefits :

Anticipated Hiring Range : $4482 per month

Classification Salary Range : $4482 - $6342 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical dental and vision plans membership in the California Public Employees Retirement System (CalPERS) sick and vacation time and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information :

Full-time Non-Exempt Probationary

Academic year schedule : Monday through Friday (8 : 00 am 5 : 00 pm) some evenings / weekends.

Summer schedule : Monday through Thursday (7 : 00 am - 5 : 30 pm) some evenings / weekends.

The application deadline is : December 15 2025

As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g. H1B F1 STEM OPT).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and / or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

I-9

CSUSB hires only individuals lawfully authorized to work in the United compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission California State University San Bernardino seeks a campus climate that welcomes celebrates and promotes respect for the entire variety of human experience. We welcome people from all backgrounds and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create promote and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University San Bernardino is proud to be an Affirmative Action / Equal Opportunity Employer. We recruit hire train and administer all personnel actions without regard to race ethnicity religion color caste national origin ancestry age sex gender gender identity gender expression sexual orientation socioeconomic status genetic information medical condition disability marital status protected military or veteran status or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination Sexual Harassment and Sexual Violence including Domestic Violence Dating Violence and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB please visit Statement :

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at .

Smoking

CSUSB is a smoke and tobacco-free campus. See policy athttps : / / Act

In compliance with state and federal crime awareness and campus security legislation including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act California Education Code section 67380 and the Higher Education Opportunity Act (HEOA) the Cal State San Bernardino Annual Security and Fire Safety Report is available at : Experience :

Unclear Seniority

Key Skills

Close Protection,Credit Control,Customer Service,Government,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 4482 - 6342