IT Vendor Management Analyst - Digital Technology Services

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The IT Vendor Management Analyst supports the strategic objectives of the Information Technology Vendor Management Office (IT VMO) at Hackensack Meridian Health (HMH) by overseeing IT vendor relationships, contract negotiations, and performance management. Reporting to the IT VMO Leader, this role is instrumental in driving operational efficiency, cost savings, and strategic alignment between vendors and the organization's goals.

This is a hybrid position, with occasional onsite visits required in Edison, NJ. The ideal candidate will have proven expertise in contract life cycle management across XaaS, Software, Hardware, Network, and Managed Service agreements. Exceptional communication and problem-solving abilities are essential, as this role involves frequent collaboration with senior leaders, cross-functional teams, and key vendors.

In addition to a strong foundation in financial analysis, cost optimization, and risk mitigation, we are seeking candidates with hospital system experience and familiarity with health applications / EHRs (Epic preferred). Ideal candidates understand clinical workflows, interoperability standards (HL7, FHIR), and healthcare compliance (HIPAA / HITECH, BAAs), and have negotiated EHR modules, professional services SOWs, and managed application services. Experience partnering with Clinical Leadership, HIM, Privacy, Security, and Legal teams to support upgrades, go-lives, change control, SLAs, and vendor performance KPIs is strongly desired.

Hybrid position (25% on-site)