Job Title : Plumbing Specialist Salesperson
Location : Lockwood Location
Job Type : Full-Time / Part-Time
Reports To : Store Manger
Position Overview :
The Plumbing Specialist Salesperson at Ace Hardware combines expertise in plumbing with a passion for sales to provide exceptional customer service and drive business growth. This role involves assisting customers with plumbing product selection, offering expert advice, and ensuring a high level of satisfaction throughout the sales process. The ideal candidate will have a strong background in plumbing, excellent communication skills, and a proven track record in sales.
Key Responsibilities :
- Customer Consultation : Engage with customers to understand their plumbing needs and provide tailored recommendations on products and solutions.
- Product Knowledge : Demonstrate in-depth knowledge of plumbing products, including pipes, fixtures, fittings, water heaters, and other related items. Stay updated on industry trends and new products.
- Sales Execution : Drive sales by effectively presenting and upselling plumbing products, addressing customer inquiries, and converting leads into purchases.
- Service and Support : Provide expert advice and troubleshooting support to customers, helping them make informed decisions and resolve any issues they may encounter.
- Inventory Management : Monitor stock levels, manage product displays, and ensure that the store is well-stocked with popular and high demand plumbing items.
- Training and Development : Assist in training new sales associates on plumbing products and sales techniques, contributing to a knowledgeable and effective team.
- Customer Follow-Up : Follow up with customers post-purchase to ensure satisfaction, address any concerns, and build long-term relationships.
Qualifications :
Experience : Preferred proven experience in plumbing or a related field, with a strong understanding of plumbing systems and components. Prior sales experience, particularly in a retail or hardware setting, is highly desirable. Must be available to work weekends. We are willing to train.Skills :Excellent communication and interpersonal skills.Strong sales skills with a customer-focused approach.In-depth knowledge of plumbing products and industry trends.Ability to troubleshoot plumbing-related issues and provide solutions.Proficiency in using point-of-sale systems and basic computer applications.Physical Requirements :Ability to lift and carry plumbing products and materials.Capable of standing for extended periods and working in a retail environment.Work Environment :Primarily works in a retail or showroom settingMay involve evening or weekend hours based on store needs and customer availability.Benefits :
Competitive salary with incentive pay.Comprehensive medical, dental, and vision insurance.401(k) retirement plan with company match.Paid time off and holidays.Employee discounts on products.How to Apply :
Interested candidates should submit their resume and cover letter or application.
Kings Ace Hardware is an equal-opportunity employer. We are committed to creating a positive environment for all employees.
We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.
At Ace Hardware, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware : build a future, a purpose, and a community with us.
Work / life balance :
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
Learn and grow with us :
Are you a hardware hero? Bring your knowledge and we'll teach you something new.Have a helpful attitude? We'll train you on hardware know-how that builds life skills.We train you from day one and the opportunities don't stop there.What to expect :
You'll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.Like working in a fast-paced and fun environment? We are high energy so time will fly.You'll be on your feet for most of your shift (6 to 8 hours).You must lift up to 50 lbs.Must be available to work weekendsClick through and start your journey with us now!
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.