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Senior Director of Product
Senior Director of ProductSupportFinity • Portland, OR, United States
Senior Director of Product

Senior Director of Product

SupportFinity • Portland, OR, United States
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Join Vacatia and Launch a Category-Defining Product that Transforms Family Travel

Location : Portland, Oregon (Hybrid) or Remote (US)

Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay, and we are building the next generation of travel lifestyle products. We’re looking for a growth-minded product leader who owns the strategy and roadmap for a new consumer travel product, and leads cross‑functional squads to deliver the 0?1 launch across web and mobile. If you thrive on solving complex problems, building dynamic ecosystems, and designing AI‑driven products that get smarter and more valuable with every use, this is a rare chance to build a flagship product from the ground up and scale it fast.

Why You’ll Love Working at Vacatia

  • Build the Future : You’ll lead the creation of Club Vacatia – a new, category‑defining travel membership platform built from the ground up to reshape how families travel.
  • Massive Market, Real Impact : Your work will directly shape a product designed to redefine a multi‑billion‑dollar industry and create lasting value for travelers and resort partners alike.
  • Innovation at Scale : Collaborate with a world‑class team using a modern tech stack to deliver AI‑driven, data‑informed products that get smarter and more valuable with every use.
  • Cross‑Functional Partnership : Work alongside experts in engineering, design, data, marketing, and finance to turn bold ideas into delightful, revenue‑driving customer experiences.
  • Autonomy and Ownership : You’ll have the trust, scope, and support to set vision, define roadmap, and make high‑impact decisions – backed by leadership that values speed, experimentation, and learning.
  • Culture of Growth : Join a fast‑moving, venture‑backed company where creativity, curiosity, and continuous improvement drive everything we do.

Your Impact

  • Define & Lead : Set the vision, strategy, and roadmap for Club Vacatia.
  • Design & Deliver : Translate business and customer needs into intuitive, high‑impact products that drive engagement, conversion, and loyalty across web and mobile.
  • Shape & Monetize : Work with Marketing and Finance to define and optimize monetization and pricing strategy, including pricing & packaging, promotions, discount guardrails, payback windows, and LTV / CAC targets.
  • Build & Grow : Develop the acquisition and retention engine by designing growth loops, partnerships, referral programs, and a loyalty flywheel. Collaborate on lifecycle / CRM to drive activation, repeat bookings, and reduced churn.
  • Align & Optimize : Tie product decisions to lifetime value and member economics by defining cohort dashboards, running pricing and packaging experiments, and prioritizing features that improve contribution margin and cash flow.
  • Collaborate & Inspire : Partner closely with engineering, design, data, marketing, and operations teams to align priorities, execute launches, and deliver measurable outcomes.
  • Integrate & Scale : Build a connected travel ecosystem by integrating with core systems; such as, PMS / CRS, channel managers, payments, and analytics ensuring reliability and scalability from day one.
  • Measure & Optimize : Establish clear success metrics, run experiments, and use data‑driven insights to continuously refine the member experience and business performance.
  • Innovate & Evolve : Champion AI‑driven, customer‑first thinking that creates lasting competitive advantage and compounding value over time.

    • What You Bring

  • 7+ years in Product Management with a track record shipping and consumer products and scaling them; you’ve moved revenue and retention, not just shipped features.
  • Ownership of business outcomes : demonstrated experience owning both product and P&L results, bridging product strategy with growth, brand, and financial modeling.
  • Experience partnering with Marketing and Finance to define pricing / packaging, LTV models, payback targets, and to translate financial goals into product roadmaps and experiments.
  • Direct background in online travel, hospitality, vacation rentals or e‑commerce marketplaces (OTA, marketplace, PMS / CRS, ARI, RMS / yield, loyalty).
  • Proven success setting strategy, writing crisp PRDs, and leading squads that delivered step‑function business results.
  • Strength in marketplace dynamics (supply / demand), pricing & yield, and experimentation.
  • Fluency in analytics (SQL or similar), funnels, attribution, and A / B testing; comfortable setting up measurement from scratch.
  • Outstanding product sense and UX instincts; you sweat details and simplify complexity.
  • Excellent stakeholder and partner management; clear communicator from exec briefings to user stories; calm in the pocket when things get ambiguous.

    • Join Us

    Join us at the start of something big. If you’re ready to take ownership of a product designed to transform a multi‑billion‑dollar industry, let’s build it together, we’d love to hear from you.

    About the company

    Vacatia

    #J-18808-Ljbffr

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    Director Of Product • Portland, OR, United States

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