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Shop Foreman
Shop ForemanFrank's Supply Company, Inc. • Rio Rancho, NM, United States
Shop Foreman

Shop Foreman

Frank's Supply Company, Inc. • Rio Rancho, NM, United States
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Frank's Supply Company is a major supplier of construction tools and equipment with our focus on both sales and rental. We are currently seeking a qualified SHOP FOREMAN for our Albuquerque NM location.

Summary of Position Responsibilities :

The Shop Forman's objectives are to supervise mechanic and yard personnel, direct repairs and maintenance of equipment, to provide the best possible service to Frank's Supply customers and provide a comfortable, safe and enjoyable work environment for our employees.

Specific Tasks and Responsibilities :

  • Supervise and train mechanic and rental yard personnel for best efficiency according to knowledge and proficiency.
  • Communicate with the corporate rental manager and store manager on a daily basis.
  • Oversee the dispatching of the field service mechanics in an effort to reduce the down time of our rental customers and be most cost efficient.
  • Develop and manage a staggered daily work schedule for personnel in an effort to reduce overtime.
  • Oversee and manage all customer and internal work orders on a daily basis.
  • Work directly with parts department in an effort to expedite the parts that are needed for equipment repairs in an effort to reduce the amount of down time.
  • Oversee and manage all paperwork on a daily basis.
  • Responsible for making sure the shop and yard is kept clean and organized.
  • Provide back-up for mechanics and yard when needed.
  • Coordinate with store manager for vacations for mechanics and yard personnel to assure proper coverage.
  • Assist in soliciting and interviewing applicants for new employment.
  • Oversee and manage monthly safety meeting with all personnel.
  • Investigate and find solutions for customer or employee complaints.
  • Work directly with HR and store manager with write-ups on employees under performing or not following company policy.
  • Work directly with HR and store manager when terminating an employee.
  • Assist other department managers in answering questions, product application and expediting deliveries.
  • Communicate with store manager on shop tool requirements as needed. Must be able to identify, evaluate, and assimilate information before making quality decisions
  • Participate in personal development including activities as directed by management which can include :

Attending equipment and other training courses as approved by management; use self-instructional materials available

Read trade, vendor and other product or services materials

Other training courses approved by management

  • Perform special projects, participate on project teams, and other tasks as assigned by management
  • Working Conditions and Physical Requirements :

  • Sitting, standing or kneeling for extended periods of time
  • Good eyesight and hearing
  • Noisy environment must not be easily distracted
  • Overtime; can be on short notice
  • Deal with customers and employees
  • Overhead reaching, climbing and lifting
  • Consistently able to lift up to 70 pounds
  • Good memory
  • Equipment and job resources consistently used include the computer and related technologies, telephone, fax machine, copier, and calculator
  • Qualifications :

  • 3-5 years rental industry & mechanic experience essential
  • Good managerial skills
  • Excellent customer service and communication skills
  • Good telephone etiquette
  • Excellent questioning and problem solving skills
  • Excellent reading and comprehension skills
  • Basic math skills
  • Technical competence
  • Good attitude and interpersonal skills
  • EQUAL OPPORTUNITY EMPLOYER MINORITY / FEMALE / VETERANS / DISABLED

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    Shop Foreman • Rio Rancho, NM, United States

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