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Customer Service Representative

Customer Service Representative

Farmers Insurance-Branyon AgencyMobile, AL, US
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Job Description

Job Description

Are you looking to grow? So are we! Farmers Insurance-Branyon Agency in MOBILE, Alabama, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service / Sales Representative . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you , apply today!

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Retirement Plan

Responsibilities

  • Process customer policy change requests.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Generating insurance quotes.
  • Provide exceptional customer service and support.
  • Be outstanding at relationship building.

Requirements

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • A Property & Casualty insurance license is required.
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    Customer Service Representative • Mobile, AL, US