Director of Clinical Business Development

Sonoran University of Health SciencesTempe, AZ, US

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Job Description

Sonoran University of Health Sciences shapes a healthier future by supporting students as they train to excel as healthcare professionals, by enhancing the health and wellbeing of our patients and communities, and by discovering effective treatments for humanity grounded in the healing power of nature. Our vision is a world that embraces the healing power of nature. Located in Tempe, Arizona, the overall environment is vibrant and dynamic, with passionate students, staff, and faculty.

As a private institution, Sonoran University is dedicated to fostering a supportive, inclusive community for all. Sonoran community members embody and promote inclusive excellence (IE

This includes a commitment to respecting diverse perspectives and continually advancing your understanding and practices around equity, belonging, and support for all students, employees, patients, and our greater community. You will contribute to a campus culture that embraces our core values.

Position Summary :

The Director of Clinical Business Development is a strategic leadership role responsible for driving revenue, growth, innovation, and operational excellence across Sonoran University’s clinical services, including the Medical Center and Neil Riordan Center for Regenerative Medicine. With over 12,000 annual patient visits, this role bridges business strategy with clinical operations, ensuring sustainable expansion, financial health, and alignment with patient care standards and educational goals.

This hands-on role requires daily campus presence and active collaboration with clinical and administrative leaders, including Development, Marketing, Clinical Education, and Medicinary. The Director provides mentorship and strategic direction to the Clinical Care Manager, ensuring alignment between frontline operations and broader institutional objectives.

Key Responsibilities 1. Strategic Growth & Market Expansion

Develop and execute strategic business development plans to expand clinical services, increase patient volume, and enhance service offerings.

Review financial performance and identify creative opportunities to increase revenue, including service diversification, pricing strategies, and operational efficiencies.

Collaborate with Finance and Chief Medical Officer to ensure growth initiatives are financially sustainable and aligned with institutional goals.

Partner with Marketing to develop cohesive marketing and branding strategies that elevate visibility of Sonoran’s clinical spaces and position them as go-to resources in the naturopathic health market.

Identify and cultivate new market opportunities, referral networks, and strategic partnerships.

Conduct competitive analysis and market research to inform service development and positioning.

Collaborate with academic leadership to align clinical growth with educational programming and student training needs.

2. Leadership & Mentorship

Provide direct oversight and mentorship to Clinical Care Manager and other operational staff, ensuring alignment with strategic goals and service standards.

Support team development through coaching, performance feedback, and succession planning.

Ensure operational staff are equipped to manage workflows, improve patient experience, and drive financial performance.

Foster a culture of collaboration, accountability, and continuous improvement across all clinical entities.

Develop strong, trust-based partnerships with physicians to co-create business strategies, elevate the clinics’ reputation, and position them as leaders in the naturopathic space.

Encourage physician ownership in service line development, innovation, and branding efforts.

Create structured opportunities for physicians to contribute ideas, lead initiatives, and represent the clinics in professional and community settings.

Collaborate with physicians to build name recognition and thought leadership that reinforces Sonoran’s identity as a premier destination for naturopathic care.

3. Operational Integration & Performance Optimization

Align business initiatives with care delivery models and operational workflows.

Monitor and analyze performance metrics (e.g., provider utilization, patient retention, wait times) to guide strategic decisions.

Partner with Clinical Care Manager to resolve operational bottlenecks and improve clinic efficiency.

Ensure EMR and data systems are leveraged to support clinical decisions, staffing models, and performance tracking.

4. Financial Oversight & Sustainability

Develop business cases and ROI analyses for new initiatives and service expansions.

Collaborate with Finance to manage budgets, forecast revenue, and oversee physician compensation models.

Monitor key financial indicators such as billing turnaround times, collections, denial rates, and payer mix.

Implement best practices in price transparency and payment communication to enhance patient trust and reduce billing friction.

Ensure compliance with reimbursement policies, regulatory standards, and internal audit requirements.

5. Relationship Management & Outreach

Build and maintain strong relationships with University leadership, staff physicians and community stakeholders.

Partner with Development, Marketing, Clinical Education, and Medicinary to ensure cohesive messaging, strategic alignment, and integrated outreach efforts that elevate the clinics’ presence and reputation.

Represent clinical services in strategic planning meetings, community events, and partnership discussions.

Support the creation of branded experiences that position Sonoran’s clinical spaces as trusted, go-to resources in the naturopathic health market.

Qualifications :

Master’s degree in Business Administration, Healthcare Management, Public Health, or related field (Bachelor’s degree with significant experience may be considered).

Minimum 5+ years of progressive leadership experience in healthcare business development, clinical operations, or strategic planning.

Proven success in mentoring operational leaders, managing cross-functional teams, and driving organizational growth.

Deep understanding of outpatient clinical operations, reimbursement models, and regulatory environments.

Advanced proficiency in EMR systems, CRM platforms, and data analytics tools.

Demonstrated ability to translate data into strategic insights that inform staffing, scheduling, and performance optimization.

Excellent communication, negotiation, and presentation skills with experience engaging executive leadership and external partners.

Strong financial acumen, including experience with budgeting, forecasting, and ROI analysis.

Working Conditions

Office and clinical setting with extended periods of sitting, computer use, and moderate walking.

Must be able to lift up to 25 pounds occasionally.

Fast-paced environment requiring flexibility and the ability to shift priorities quickly.

Background / Screening

All prospective employees at Sonoran University must successfully complete a background check and drug screening prior to employment. Additionally, candidates are required to provide documentation of measles vaccination or acceptable titer results. Employment is contingent upon the satisfactory completion of all required pre-employment screenings.

Sonoran University is proud to be an Equal Opportunity Employer and is deeply committed to building a diverse, inclusive, and equitable workforce. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other legally protected status.

Please note that Sonoran University maintains a smoke-free campus environment.

About Sonoran University :

Sonoran University of Health Sciences is a non-profit and internationally recognized higher education institution dedicated to shaping a healthier future. Guided by our mission to support students as they train to excel as healthcare professionals, enhance the health and wellbeing of our patients and communities, and discover effective treatments grounded in the healing power of nature. We uphold our core values : We shape the future, we love, we achieve excellence, we are resilient, and we do the right thing .

The University’s College of Naturopathic Medicine, College of Nutrition, and School of Mental Health offer evidence-based programs designed to shape a healthier tomorrow by preparing the next generation of healthcare professionals.

To serve the University’s mission, the Sage Foundation for Health supports several Community Clinics focused on providing free naturopathic medical care to local underserved communities within the Phoenix Metro area. The College of Nutrition’s Virtual Center for Personalized Nutrition aims to eliminate traditional barriers to nutritional care by providing personalized and evidence-based care delivered at no cost via telehealth.

The Ric Scalzo Institute for Botanical Research is a state-of-the-art molecular biology / phytochemistry laboratory seeks to improve therapies for global health concerns by exploring traditional medicine at the cellular, molecular, and cultural level to create novel botanical solutions that support people, plants, and planet.

The University’s Clinical Care branch operates two open-to-the-public clinics at the Tempe Campus. The Medical Center provides naturopathic healthcare for a wide range of patients including but not limited to; family medicine, nutrition and digestive health, mental health and well-being, dermatological conditions, endocrine and auto-immune concerns, and acute symptoms. The Neil Riordan Center for Regenerative Medicine focuses on non-opioid solutions to pain and pain management utilizing treatments ranging from cupping and acupuncture to regenerative injection therapies. Medicinary is the largest natural pharmacy in Arizona, offering an expansive collection of the highest quality, professional-grade supplements, herbs, and natural health products. Every purchase made at the Medicinary helps support the Sage Foundation and its mission to provide free healthcare to those in need.

Nurture your knowledge, visit sonoran.edu

Benefits :

At Sonoran University, we achieve excellence and shape the future by fostering a workplace where you can thrive and grow!

Our benefits go above and beyond to support your health, happiness, and lifestyle.

Qualifying employees enjoy comprehensive medical, dental, and vision plans, vacation time, 12 paid holidays, a 401(k) plan with a discretionary match, and employer-sponsored life, AD&D, and long-term disability coverage.

Every team member benefits from paid sick time, access to Aflac, and exclusive perks like free office visits at our Medical Center and Neil Riordan Center, plus discounts at the largest medicinary in the Southwest — with shipping available!

Enjoy delicious savings at Early Bird Vegan, our onsite café, or unwind in our fully equipped employee breakroom with a full kitchen, coffee, and new snacks every month.

Prioritize your wellness with free personalized nutritional care, a yoga studio, a fitness center, and covered parking.

Explore a wealth of knowledge in our library, rock your Sonoran pride on Casual Wednesdays, and be celebrated through Bonusly, our employee recognition program packed with gift cards and prizes.

Want more? Access exclusive deals on attractions, shows, shopping, and more through Tickets At Work and LifeMart.

With a flexible hybrid work environment and an inspiring culture, Sonoran University is where passion and purpose meet to create a workplace like no other!

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Director of Clinical Business Development • Tempe, AZ, US