Technical Publications Supervisor

The Technical Publications Supervisor is responsible for overseeing the development, accuracy, and timely delivery of technical documentation, including manuals, service bulletins, illustrated parts catalogs, and other product support materials. This role ensures that documentation meets industry standards, supports product usability, aligns with organizational goals and customer expectations while also mentoring team members and coordinating with cross-functional departments.

Responsibilities

• Guide, mentor, and support a team of writers and illustrators to deliver precise and timely documentation.
• Provide coaching and technical feedback to enhance team capabilities, especially in visual communication and illustration techniques.
• Promote knowledge sharing and continuous skill development across the team.
• Creation and revision of technical illustrations, including exploded views, assembly diagrams, schematics, and cutaways.
• Interpret engineering drawings and CAD models to develop accurate visual representations for manuals and service guides.
• Ensure illustrations meet industry standards and are optimized for both print and digital formats.
• Collaborate with engineering and supplier teams to update visuals based on design changes and product revisions.
• Plan, assign, and track documentation projects to ensure on-time delivery and alignment with product release schedules.
• Review and approve technical content for clarity, accuracy, and compliance with regulatory and customer requirements.
• Maintain and improve documentation processes, templates, and tools to support scalable and consistent output.
• Manage documentation workflows using content management systems (CMS) and product lifecycle management (PLM) tools.
• Support onboarding and training of new team members on illustration tools, documentation standards, and internal processes.
• Assist service teams in identifying and ordering correct spare parts through accurate visual documentation.
• Contribute to cost-out initiatives by providing innovative design solutions and improving illustration efficiency.
• Compliance & Continuous Improvement.
• Participate in audits and ensure documentation complies with industry regulations and customer expectations.
• Identify opportunities for automation and process improvement in illustration and documentation development.

Competencies

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.