Patient Access Representative
Lawrence General HospitalLawrence, MAjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionHigh School diploma Computer and typing experience Customer service skills Prior experience working directly with the public in a healthcare patient access environment. Prior knowledge of third-party insurance and medical terminology. English / Spanish bilingual is preferred.
LGH is offering a sign-on bonus of $1,000 for a full-time Patient Access Representative position.
As the Patient Access Representative , you will perform all tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met.
Duties and Responsibilities :
- Perform accurate registration and insurance verification, ensuring collection of all critical data elements necessary for proper patient identification for registration and billing.
- Communicate in a professional, positive and respectful manner with patients and offices and provide consistent, excellent customer service in a variety of situations.
- Complies with point-of-service cash collection, balancing, batching, and depositing in accordance with hospital policies.
- Review error reports are provided and correct errors before the end of the shift.
- Manage all incoming calls into the department and distribute them as necessary.
- Complete other duties as assigned.
Required :
Preferred :
Bilingual English-Spanish highly encouraged to apply
Flexible schedules available! Additional pay differential for nights and weekends!
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Patient Representative • Lawrence, MA