About the Job : SUMMARY :
We are searching for a full-time Customer Service Rep with Medical Assistant & Medical Scheduling skills to work in our clinic. Our ideal candidate will have great interpersonal communication skills.
ESSENTIAL FUNCTIONS :
- Make outbound calls and take inbound calls.
- Ensure the office has correct demographic and insurance information on file.
- Schedule patients for advanced physical exams.
- Assist patients with scheduling appointments.
- Call on campaigns to schedule.
- Meet weekly and monthly scheduling goals.
- Proactively implement and execute scheduling processes.
- Ensure patients comfort by anticipating anxieties and effectively answering patient questions.
- Update patient records.
- Follow all HIPAA regulations.
EDUCATION AND EXPERIENCE :
Excellent computer skills.Experience with EMR Systems. Preferably Epic, ECW and Athena.POSITIVE, professional attitude and code of conduct.Ability to meet goals.Passionate about helping people and healthcare.Excellent, professional communication skillsJob Type : Full-time.
Pay : $19.00 - $21.00 per hour.
Benefits :
Dental insurance.Health insurance.Paid time off.Vision insurance.401k.Schedule :
6-8 hour shift.Monday to Friday occasional Saturdays.Work Location : In person.